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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Biometrics

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Artificial intelligence, robotics and biometrics on JetBlue’s technology watch list

Maryssa Miller, JetBlue’s Head of Digital Commerce, offers her thoughts on the future role of AI, robotics, automation and biometrics.

Biometrics, Robotics & AI // Jun 2017

Delta to trial fingerprint recognition technology at multiple airport touch-points

Select Delta passengers flying from Washington National Airport will be able to use their fingerprints instead of a boarding pass and ID.

Biometrics // Jun 2017

JetBlue and CBP trialling biometric self-boarding at Logan International Airport

JetBlue, U.S. CBP and SITA are trialling biometric-enabled self-boarding, which removes the need for passengers to present their travel documents.

Biometrics // Jun 2017

Delta to install biometric-equipped self-service bag drop at MSP

Delta Air Lines has announced an investment in four self-service bag drop machines, one of which will be equipped with facial recognition technology.

Baggage // May 2017

Finnair and Finavia trialling facial recognition technology at HEL

One thousand Finnair frequent flyers have been invited to participate in the trial of facial recognition technology at Helsinki Airport.

Check-in // May 2017

New Zealand Customs trials e-gate solution for families and groups

Immigration & Arrivals // Apr 2017

Analysing BA’s major customer experience investment – interview with Alex Cruz, CEO, British Airways

Check-in, Connectivity // Apr 2017

FTE in Amsterdam: 20 solutions that can improve the airport experience today

Initiatives // Mar 2017

Brisbane Airport hosts trial of biometric-enabled ‘walkthrough experience’

Biometrics // Mar 2017

Air France-KLM’s ‘customer intimacy’ strategy: new technologies, human interaction and innovation

Air France-KLM’s Michel Pozas Lucic discusses how personalisation, biometrics, offsite processing and AI will help to enhance customer experiences.

Initiatives // Feb 2017

Schiphol Airport and KLM launch biometric boarding trial

Schiphol Airport and KLM are trialling biometric boarding, which enables passengers to board their flight without showing their boarding pass or passport.

Lounges & Gates // Feb 2017

Immigration e-gates go live as Princess Juliana Airport pursues passenger experience programme

The airport, which serves the Caribbean island of Saint Martin, has employed biometric-enabled e-gates to enhance passenger flow and security.

Immigration & Arrivals // Jan 2017

Future Travel Experience Asia EXPO

12-13 November 2019, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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FUTURE TRAVEL EXPERIENCE EMEA

3 - 4 June 2020

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Future Travel Experience Ancillary

03 - 04 June 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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Future Travel Experience Global

1-2 September 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Biometric kiosks introduced at Hamad Airport to simplify e-gate enrolment

New biometric data activation centres have been opened at Hamad International Airport to encourage expatriates to register to use e-gates.

Immigration & Arrivals // Jan 2017

7 technology trends that all airlines and airports should be focusing on in 2017

FTE explores the latest technologies and trends that will play a crucial role in reshaping the air transport industry in 2017.

Personalisation, Robotics & AI // Jan 2017

An early Christmas present from FTE – download U-FLY Alliance, Deputy CEO Steven Greenway’s presentation on “Passenger Experience 2025 Asia”

FTE readers can download an outstanding presentation from Steven Greenway, Deputy CEO, U-FLY Alliance, focused on “Passenger Experience 2025 Asia”.

Ancillary, Cabin Design & Interiors, Initiatives // Dec 2016

New facial recognition e-gates launch in RIOgaleão Airport

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Tagged: Biometrics

Subscribe to our newsletter

Artificial intelligence, robotics and biometrics on JetBlue’s technology watch list

Delta to trial fingerprint recognition technology at multiple airport touch-points

JetBlue and CBP trialling biometric self-boarding at Logan International Airport

Delta to install biometric-equipped self-service bag drop at MSP

Finnair and Finavia trialling facial recognition technology at HEL

New Zealand Customs trials e-gate solution for families and groups

Analysing BA’s major customer experience investment – interview with Alex Cruz, CEO, British Airways

FTE in Amsterdam: 20 solutions that can improve the airport experience today

Brisbane Airport hosts trial of biometric-enabled ‘walkthrough experience’

Air France-KLM’s ‘customer intimacy’ strategy: new technologies, human interaction and innovation

Schiphol Airport and KLM launch biometric boarding trial

Immigration e-gates go live as Princess Juliana Airport pursues passenger experience programme

Future Travel Experience Asia EXPO

FUTURE TRAVEL EXPERIENCE EMEA

Future Travel Experience Ancillary

Future Travel Experience Global

Biometric kiosks introduced at Hamad Airport to simplify e-gate enrolment

7 technology trends that all airlines and airports should be focusing on in 2017

An early Christmas present from FTE – download U-FLY Alliance, Deputy CEO Steven Greenway’s presentation on “Passenger Experience 2025 Asia”

New facial recognition e-gates launch in RIOgaleão Airport

U.S. CBP launches facial recognition technology trial at Atlanta International Airport

E-gates go live as Curaçao Airport plans for future growth

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