Redefining the end-to-end passenger experience | Independent news and events
Schiphol Airport and KLM are trialling biometric boarding, which enables passengers to board their flight without showing their boarding pass or passport.
The airport, which serves the Caribbean island of Saint Martin, has employed biometric-enabled e-gates to enhance passenger flow and security.
New biometric data activation centres have been opened at Hamad International Airport to encourage expatriates to register to use e-gates.
FTE explores the latest technologies and trends that will play a crucial role in reshaping the air transport industry in 2017.
FTE readers can download an outstanding presentation from Steven Greenway, Deputy CEO, U-FLY Alliance, focused on “Passenger Experience 2025 Asia”.
U.S. Customs and Border Protection (CBP) is using facial recognition technology to further secure the border control process at New York’s JFK Airport.
Passengers from the European Union arriving at Naples International Airport can now make use of e-gates to speed up the border control process.
FTE takes a look at the top five technology trends that will shape the passenger experience in 2016, and which should be on every airport and airline’s radar.
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
03 - 04 June 2020
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
FTE speaks to SITA, Rockwell Collins, DSG Bagdrop, Materna, P5T and ICM about the future direction of self-service bag drop and the role that biometrics will play.
A new industry report highlights how biometrics can transform the passenger experience, from check-in to in-flight entertainment.
Changi Airport Group CIO Steve Lee discusses the Group’s biometrics-related plans and considers the merits of wearables and single passenger tokens.
McCarran Airport’s David Bourgon summarises how more effective collaboration can enhance the check-in, bag drop, security, immigration and arrivals processes.
FTE takes a look at the top five technologies that are shaping tomorrow’s airport experience and should be on the radar of every airport and airline.
Business and tourist visa holders, Mexican travellers with border crossing cards and airline crew are among those able to make use of the new kiosks.
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