REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news on how airports are enhancing and expediting the security screening process, exploring the use of biometrics, passenger tracking, video surveillance, risk-based security, access control and queue management.
Edinburgh Airport has completed the installation of cutting-edge new security scanners that allow travellers to keep liquids and large electrical items in their hand baggage, significantly enhancing CX.
Cybersecurity has become a critical focus within the air transport industry as cyber threats grow more sophisticated. In this article, SEA, VIE and PIT share valuable insights into their cybersecurity strategies.
Munich Airport has opened the fully modernised central security lanes in Terminal 2. The 15 lanes include cutting-edge CT scanners to optimise processes for passengers, while enhancing overall security.
Japan’s Kansai International Airport is installing three Rohde & Schwarz QPS201 security scanners. The installation is part of an extensive renovation of Terminal 1, including advanced screening equipment.
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London Gatwick has transformed its security screening process with cutting-edge tech. This means travellers no longer need to remove electronic items from hand baggage, or place liquids in plastic bags.
Houston Airports has opened the new Terminal E Ticketing Lobby at George Bush Intercontinental Airport. This state-of-the-art facility, temporarily exclusive to United passengers, streamlines check-in.
London Luton Airport has extended the hours for its free Prebook Security service that allows passengers to skip security queues by reserving a 30-minute slot ahead of their arrival at the airport.
Southampton Airport – part of AGS Airports – has entered a new phase in its multi-million-pound project to enhance security screening with state-of-the-art Next Generation Security Checkpoint scanners.
13–15 May 2025, Pittsburgh
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Copenhagen Airport has awarded Vanderlande a contract to deliver 20 automated screening lanes, with central image processing, as part of a major revamp of its passenger checkpoint process for a stress-free CX.
Fraport is setting a “new standard of passenger security” and enhancing CX with the regular use of walkthrough scanners at Frankfurt Airport, following a one-year test phase at Concourse A in Terminal 1.
Macau International Airport is optimising its security areas with tech enhancements, including biometrics and millimetre-wave body imaging scanners, to be introduced this year to improve efficiency and CX.
Fukuoka International Airport has expanded its partnership with Smiths Detection to enhance security and CX with seven HI-SCAN 6040 CTiX Model S X-ray scanners and seven automatic tray return systems.
Lyon Airport – part of the network of VINCI Airports (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) – has launched a virtual queuing service in partnership with Copenhagen Optimization.
Fraport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a Short Connection Pass in arrival area Z at Frankfurt Airport to significantly improve transfer experiences.
Fraport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is installing 100 new security scanners from Rohde & Schwarz at Frankfurt Airport as part of its checkpoint modernisation programme.
The New Terminal One at JFK and K2 Security Screening Group are partnering to build a large state-of-the-art passenger screening checkpoint at the new global gateway for “an exceptional CX”.
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