REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
AI, robotics and automation are reshaping the baggage journey. In this interview, Allen Yuarata, Director, Terminal | Baggage & Groundside Services, Vancouver Airport Authority, shares his vision for scaling baggage innovation.
International Airlines Group is investing in wearable robotics company Verve Motion to trial aviation-specific exosuits for baggage handlers, aiming to improve worker safety, operational resilience and ground handling.
In this video interview at APEX FTE EMEA and Ancillary & Retailing 2026, nlmtd, NRT, ICN, BRU and LHR discuss the expansion of the BOOST baggage innovation programme, including the launch of its Asia Cluster, and much more.
Korean Air and Delta Air Lines are expanding Seamless Baggage Transfer to Seattle and Los Angeles, enabling faster U.S. connections for travellers from Korea. The service eliminates baggage recheck requirements.
Condor has partnered with Airportr to launch a door-to-flight baggage service at Frankfurt Airport, enabling passengers to check-in luggage from home or a hotel and enjoy a more seamless airport experience.
Ahead of his participation at APEX FTE EMEA and Ancillary & Retailing 2026, Brian Horgan, Transformation Lead, discusses how Aer Lingus is enhancing ramp and baggage operations through digital transformation, real-time data, and a focus on empowering frontline teams.
On 16 March 2026, members of the FTE Digital, Innovation & Startup Hub and FTE Baggage Innovation Working Group gathered in London for a Heathrow-hosted FTE Communities Live Day, featuring inspiration-filled sessions, and much more.
Heathrow has announced plans to invest £1.3 billion in infrastructure in 2026, enhancing CX and operational efficiency. Plans include a revamp of Terminal 4, a new dedicated baggage system for Terminal 2, and much more.
Austin-Bergstrom International Airport has completed a new Outbound Baggage Handling System, enhancing efficiency in a major upgrade to baggage processing as part of the ‘Journey With AUS Expansion Program’.
Learn about the exciting plans in place for the FTE Baggage Innovation Working Group in 2026. Among the schedule of in-person meetings are events hosted by GOAA and Heathrow, plus POCs, networking, tours and much more.
Austin-Bergstrom International Airport has completed a new Outbound Baggage Handling System, enhancing efficiency in a major upgrade to baggage processing as part of the ‘Journey With AUS Expansion Program’.
Learn about the exciting plans in place for the FTE Baggage Innovation Working Group in 2026. Among the schedule of in-person meetings are events hosted by GOAA and Heathrow, plus POCs, networking, tours and much more.
Melbourne Airport is testing a new hi-tech baggage system supplied by BEUMER Group, which will double the capacity of the existing system and provide real-time tracking of bags when it comes online in March.
United Airlines has announced the launch of a new U.S. Customs and Border Protection initiative – International Remote Baggage Screening – in partnership with Sydney Airport, BagCheck and Brock Solutions.
Journey Robotics has been selected for International Airlines Group’s IAGi Accelerator Program. A 12-week program will validate Journey Robotics’ autonomous baggage handling system.
Employees in Schiphol’s baggage halls can now use a lifting aid wherever they are working, with the airport installing lifting aids at all 385 workstations as it rapidly adopts advanced technologies.
JetBlue is boosting the baggage experience with a new app offering real-time status updates, plus the option to securely share Apple AirTag or Find My accessory locations placed inside checked luggage.
In this video interview, Andy Miller, Head of Baggage, discusses Heathrow’s current baggage POC, the newly launched BOOST White Paper that introduces a collective vision to transform baggage handling, and much more.
Get Future Travel Experience news & updates sent to your inbox
