EDI, easyJet & Airportr partner on home baggage collection service

Edinburgh Airport, easyJet and Airportr have partnered to offer home baggage collection, enabling passengers to skip bag drop while supporting smoother passenger flow, greater operational efficiency and a more seamless travel experience.

Summary:

Edinburgh Airport and easyJet have partnered with Airportr to offer a door-to-flight baggage service, enabling passengers to check-in luggage from home or their hotel before travelling to the airport.
The service enhances the passenger experience by eliminating bag drop, while supporting more efficient passenger flow and reducing pressure on landside areas during peak travel periods.
The partnership builds on Edinburgh Airport’s wider investments in terminal capacity, self-service technology and data-driven passenger flow management.

Edinburgh Airport and easyJet have partnered with Airportr, allowing checked-in passengers to have their luggage collected from their home or hotel and delivered directly to their flight. Airportr’s door-to-flight service gives easyJet customers travelling from Edinburgh the option to check-in their luggage from home, skip bag drop on departure and, when travelling to Geneva, have their bags delivered from their flight to their final destination.

“Making travel as easy as possible for our customers is at the heart of everything we do, which is why we’re really pleased to be introducing Airportr’s services for our customers flying from Edinburgh Airport,” said Kevin Doyle, easyJet’s UK Country Manager. “With the summer holidays now underway, we want to make the journey as smooth as possible for our customers whether they’re travelling for business or leisure.”

By giving travellers the option to arrive at the airport without luggage, Edinburgh Airport can ease pressure on landside areas, reduce queue lengths at check-in, and gain greater control over passenger flow during peak, high-volume periods.

“We’re always looking at ways to make travel easier for our passengers, and this new service from easyJet and Airportr does exactly that,” said Peter Barnes, Chief Operating Officer, Edinburgh Airport. “Being the first airport in Scotland to offer home luggage collection gives passengers even more choice and convenience, particularly during the busy summer period when many people are heading away on holiday.”

The partnership with Airportr reflects recent investments by Edinburgh Airport in passenger flow, terminal capacity, and the on-airport experience. A £5.8 million redesign of the check-in hall delivered more space and added 50 self-service kiosks ahead of the 2025 summer season. The airport also introduced technology to better analyse and manage curb-to-flight flow management, optimising passenger movement across the terminal.

Airportr extends those efforts off-airport. By moving baggage check-in from the terminal to the passenger’s doorstep, the service removes one of the most space-intensive activities from the landside experience and reallocates time that passengers would otherwise spend in queues.

“Our ongoing, successful partnership with easyJet has demonstrated that door-to-flight and flight-to-door baggage service provides passengers with a level of convenience and peace of mind they find highly desirable as a part of their travel experience,” said Ultan O’Brien, Chief Revenue Officer, Airportr. “Extending those benefits to easyJet customers flying from Edinburgh Airport increases the value of our service across easyJet’s network and is just the latest in what we expect to be many more exciting expansions in years to come.”