REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Baggage Delivery

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United Airlines to offer premium baggage delivery service on New York/Newark-London flights

The service, delivered with Marriott, is available to Polaris customers flying between New York/Newark and London Heathrow airports.

Baggage // Oct 2019

BAGTAG unveils multi-solution electronic bag tag platform

BAGTAG has announced the development of the world’s first multi-solution EBT (Electronic Bag Tag) platform, BAGTAG BRIDGE, in partnership with One Bag Tag.

Baggage // Oct 2019

Manchester Airport introduces AirPortr baggage delivery service

The service enables customers to have bags collected from their home, where travel documents are scanned and validated to complete the check-in process.

Baggage // Oct 2019

Lufthansa launches remote baggage check-in for passengers in Madrid

Lufthansa’s passengers departing from Madrid Airport can now have their baggage picked up and checked-in from their location of choice.

Baggage // Aug 2019

easyJet’s new home luggage check-in service set to deliver customer experience, ancillary revenue and operational benefits

Andrew Middleton, Director of Ancillary Revenue at easyJet, explains the motivations behind the new home check-in and baggage delivery service.

Baggage // Jul 2018

Amsterdam Airport Schiphol optimises PostNL baggage collection and check-in service

Baggage // Jul 2018

flydubai launches Home Check-in service in Dubai

Baggage // Jun 2018

Future of baggage: How e-tags, delivery services, tracking and robotics could redefine baggage processing

Baggage // May 2018

Emirates launches Home Check-in and baggage delivery service in Dubai

Baggage // May 2018

American Airlines introduces baggage delivery service for US-bound flights from Heathrow

AA passengers flying from London Heathrow to the United States can now have their luggage securely checked-in from any London address.

Baggage // Dec 2017

Fiji Airways’ new Resort Check-in service offers customer experience, baggage and ancillary revenue benefits

Fiji Airways’ Rowan Chalmers discusses the Resort Check-in service, which allows passengers to check-in themselves and their bags in the hotel lobby.

Baggage, Check-in // Oct 2017

Air France-KLM’s ‘customer intimacy’ strategy: new technologies, human interaction and innovation

Air France-KLM’s Michel Pozas Lucic discusses how personalisation, biometrics, offsite processing and AI will help to enhance customer experiences.

Initiatives // Feb 2017

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Baggage revolution gathers momentum as airlines and airports weigh up fresh approaches

FTE explores how permanent electronic bag tags, drive through bag drop and door-to-door baggage delivery could reshape the baggage process.

Baggage // Nov 2016

Heathrow Airport extends baggage delivery service to Terminal 4

The AirPortr baggage delivery service is now available for passengers arriving at and departing from all terminals at London Heathrow Airport.

Baggage // Mar 2016

PASSME project progress lays foundations for 60-minute reduction in end-to-end air travel experience

Sicco Santema, Coordinator of the PASSME project, explains why changes to baggage, boarding and passenger devices can help to create an expedited experience.

Initiatives // Feb 2016

Heathrow becomes latest London airport to sign up to AirPortr baggage delivery service

Heathrow Airport has become the third London airport to offer the on-demand baggage delivery service, which enables bag-free travel to and from the airport.

Baggage // Dec 2015

FTE Collaboration Forum concludes that auto check-in, baggage delivery, biometric tokens and data sharing should be embraced to enable the seamless travel vision

McCarran Airport’s David Bourgon summarises how more effective collaboration can enhance the check-in, bag drop, security, immigration and arrivals processes.

Biometrics, Initiatives // Oct 2015

Baggage delivery service launched at Gatwick Airport

Passengers arriving at or departing from Gatwick Airport can make use of the AirPortr luggage delivery service, which is designed to offer “luggage freedom”.

Baggage // Jul 2015

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Tagged: Baggage Delivery

Subscribe to our newsletter

United Airlines to offer premium baggage delivery service on New York/Newark-London flights

BAGTAG unveils multi-solution electronic bag tag platform

Manchester Airport introduces AirPortr baggage delivery service

Lufthansa launches remote baggage check-in for passengers in Madrid

easyJet’s new home luggage check-in service set to deliver customer experience, ancillary revenue and operational benefits

Amsterdam Airport Schiphol optimises PostNL baggage collection and check-in service

flydubai launches Home Check-in service in Dubai

Future of baggage: How e-tags, delivery services, tracking and robotics could redefine baggage processing

Emirates launches Home Check-in and baggage delivery service in Dubai

American Airlines introduces baggage delivery service for US-bound flights from Heathrow

Fiji Airways’ new Resort Check-in service offers customer experience, baggage and ancillary revenue benefits

Air France-KLM’s ‘customer intimacy’ strategy: new technologies, human interaction and innovation

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Baggage revolution gathers momentum as airlines and airports weigh up fresh approaches

Heathrow Airport extends baggage delivery service to Terminal 4

PASSME project progress lays foundations for 60-minute reduction in end-to-end air travel experience

Heathrow becomes latest London airport to sign up to AirPortr baggage delivery service

FTE Collaboration Forum concludes that auto check-in, baggage delivery, biometric tokens and data sharing should be embraced to enable the seamless travel vision

Baggage delivery service launched at Gatwick Airport

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