REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa is offering travellers departing from FRA a new and innovative baggage collection and check-in service in cooperation with technology provider AirPortr, as the airline further expands its premium services.
Singapore Airlines has collaborated with Bagpoint – a Partner of the FTE Baggage Innovation Working Group – to launch a home baggage pickup and check-in service for passengers departing from Schiphol.
Air France – a Partner of the FTE Baggage Innovation Working Group – and Alltheway have partnered to extend their baggage drop-off and delivery services to Paris and the Paris region, further enhancing CX.
easyJet is offering new luggage collection, delivery, and door-to-door services in collaboration with Airportr – a Partner of the FTE Baggage Innovation Working Group – initially from LGW and GVA.
TUI has started offering a home pick-up baggage service in collaboration with Bagpoint. The service is available for all flights booked via TUI that depart from Amsterdam Airport Schiphol and for which online check-in is possible.
The new digital hub is part of the ongoing evolution of the FTE Baggage Innovation Working Group, offering members a source of inspiration and a plethora of useful resources.
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
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FTE is excited to announce that Brock Solutions has signed up as a Strategic Partner of the FTE Baggage Innovation Working Groups.
Austrian Airlines has partnered with railway company ÖBB to trial a new baggage drop-off programme on trains from Linz and Salzburg to Vienna Airport.
British Airways has teamed up with AirPortr to develop new fast bag drop areas for passengers travelling through London Heathrow’s Terminal 5.
Passengers travelling from Abu Dhabi Airport can now check in their bags, pick their seat and collect their boarding pass and luggage tags from their home.
10-12 June 2025, Dublin
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10-12 June 2025, Dublin
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British Airways has teamed up with AirPortr to develop new fast bag drop areas for passengers travelling through London Heathrow’s Terminal 5.
Passengers travelling from Abu Dhabi Airport can now check in their bags, pick their seat and collect their boarding pass and luggage tags from their home.
The service, delivered with Marriott, is available to Polaris customers flying between New York/Newark and London Heathrow airports.
BAGTAG has announced the development of the world’s first multi-solution EBT (Electronic Bag Tag) platform, BAGTAG BRIDGE, in partnership with One Bag Tag.
The service enables customers to have bags collected from their home, where travel documents are scanned and validated to complete the check-in process.
Lufthansa’s passengers departing from Madrid Airport can now have their baggage picked up and checked-in from their location of choice.
Andrew Middleton, Director of Ancillary Revenue at easyJet, explains the motivations behind the new home check-in and baggage delivery service.
Passengers flying from Amsterdam Airport Schiphol are able to have their luggage collected from their home or hotel and checked-in at the airport.
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