Austrian Airlines pilots baggage drop-off on trains

AIRail passengers can now check in their baggage during the train journey to Vienna Airport for their entire trip.

Austrian Airlines has launched a new trial of baggage drop-off directly on trains from Linz and Salzburg to Vienna Airport. The airline has partnered with Austrian railway company ÖBB to introduce the new AIRail baggage drop programme.

AIRail passengers can check in their baggage during the train journey for their entire trip during the test phase from 23 August to 31 October 2021. On the train, luggage will be tagged and further transport to the final destination will be arranged. After arriving at Vienna Airport, AIRail guests can go directly to their gate and board. Passengers can then collect their checked-in luggage at the destination airport as usual.

Alexis von Hoensbroech, CEO, Austrian Airlines, commented: “Closer dovetailing with the railways is an important part of our strategy. With the AIRail baggage check-in on the train, we eliminate a major disadvantage of a feeder train journey compared to a feeder flight. We want to bring more AIRail passengers to our Vienna hub comfortably by train and then out into the world by plane.”

Andreas Matthä, CEO, ÖBB, added: “With AIRail we offer our customers a continuous mobility chain during their trip. Our guests can now get comfortably and quickly on ÖBB trains from Salzburg or Linz city centre directly to Vienna Airport. Checking in luggage on selected trains will make the journey even easier in the future and convince even more people to choose the train.”

On the train, luggage will be tagged and further transport to the final destination will be arranged.

In addition, Austrian Airlines customers can enjoy a range of advantages when booking an AIRail connection, including a food & beverages voucher, which can be redeemed in the Railjet train restaurant, as well as a guaranteed connection, regardless of whether they continue their journey by plane or train. Business Class passengers can travel in First Class on the train and have free access to the ÖBB Lounge before departure. As part of the Miles & More programme, miles can also be collected with AIRail.

The baggage drop-off service in the Railjet is initially available on a test basis until 31 October 2021 for the AIRail routes from Salzburg Hauptbahnhof and Linz Hauptbahnhof to Vienna Airport with two connections each.

FTE Baggage Innovation Working Groups to transform the future of baggage experience

As part of our efforts to help the industry redefine the baggage experience, Future Travel Experience has launched industry-wide Baggage Innovation Working Groups, building upon ideas forged by senior executives at the likes of Pittsburgh International Airport, Wizz Air, Bangalore International Airport Limited, AirAsia and Virgin Atlantic.

The Baggage Innovation Working Groups, kindly sponsored by Airportr, will focus on the following topics: advancing off-airport baggage collection, check-in and delivery; simplifying baggage infrastructure and processes at the airport; unlocking opportunities presented by modern baggage messaging; creating new commercial models for new baggage approaches. The first round of Zoom calls for each of the Baggage Innovation Working Groups will take place during the week commencing 13 September 2021. The forward-thinking groups will be led by expert Captains including Darin Juby, Director Baggage Services, Greater Toronto Airports Authority; Jason Odey, Director, Global Baggage Excellence, Air Canada; Idar Sørgjerd, Manager, Baggage Handling Service, Technical Infrastructure & Innovations, Avinor; Kevin Kleist, Head of Emerging Trends, Southwest Airlines; and Andrew Price, Consultant, Pegasus Aviation Advisors and previous Head of Global Baggage Operations, IATA.

Following subsequent calls, the main developments, recommendations and next steps will be presented to the industry during FTE Global+ 2021, taking place at the ARIA Resort in Las Vegas, 7-9 December, and the Working Groups will continue their work into 2022 and beyond.

Learn more and register for the first Working Group Calls   



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