The airport has become one of just a handful of airports in the UK to offer its passengers an uncapped wireless internet service for free, in partnership with BT.
The airport has become one of just a handful of airports in the UK to offer its passengers an uncapped wireless internet service for free, in partnership with BT.
Free WiFi is a must for airports, not only as a convenience for the passenger, but also as a vital tool for communicating with travellers. What models may be used to provide free WiFi in the future?
Athens International Airport is enhancing the travel experience for its passengers, with innovations such as Virtual Assistants, branded video walls, dynamic ‘Time-to-Gate’ monitors and an ‘Internet island’.
Passengers at Murtala Muhammad Airport Two in Lagos will be the first on the continent to access free internet services in the terminal while waiting to board their flight.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Bringing together aviation and robotics industry professionals for a three-day interdisciplinary series of conference sessions, workshops, robotics innovation tours, and networking opportunities with the primary goal of solving aviation business and operational challenges with robotics solutions.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>Passengers who arrive at Nashville Airport by car can now track parking-to-terminal shuttle buses in real time by monitoring their movements on TransL?c’s mobile app.
FTE paid a visit to Madrid-Barajas Airport to experience at first hand the Ágora project – a key part of Iberia’s ambition to make its T4 hub the most user-friendly airport terminal in the world.
Boston Logan International has become the latest airport to deploy a virtual assistant to assist passengers through the security screening process.
Iberia will install 22 ‘Quick Service Points’ in Madrid-Barajas Airport to provide information and assistance to passengers and reduce queuing times.
A new system that uses telepresence technology allows for an offsite agent to offer face-to-face assistance on airport services such as check-in and lounge access.
Passengers flying from Dubai International Airport can now scan their boarding pass at innovative ‘Information Zones’ to get directions to their boarding gate.
Such has been the success of Munich Airport’s passenger assistance InfoGates they will now be introduced to T2 to offer customer service via videoconference.
Two Virtual Assistants have been installed at Frankfurt Airport to help simplify the check-in and security processes for passengers.
Dallas/Fort Worth Airport has installed touch-screen, interactive maps throughout the terminal buildings to assist with passenger wayfinding.
Sheremetyevo International Airport has introduced new ‘Sleepboxes’ in the terminal building, which passengers can rent to relax in while they wait for their flight.
CityJet is to become the first airline in the UK to offer an interactive concierge service via Twitter, offering passengers travel advice and a reservations service.
Munich Airport has introduced new InfoGates to assist with passenger wayfinding in the terminal building.
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