Why Visit?

Attend FTE EMEA to learn about the latest air transport industry technologies and trends in the high-level conferences and demo cutting-edge products in the exhibition. Whether you’re responsible for customer experience, passenger processing, digital transformation, operational efficiency or in-flight innovation, FTE EMEA should be in your diary. Visitors will also have access to an exciting social and networking agenda in the heart of Istanbul, providing further opportunities to build valuable new business relationships.

Who Visits?

If you are responsible for driving digital and innovations efforts or developing future facilities or strategies for your organisation, you should be attending FTE EMEA. You can expect to meet with full-service airlines, low-cost carriers, airport operators, industry vendors, technology giants, tour operators, retailers and many more.

View the full list of organisations
already registered to attend

Latest confirmed speakers:

Juha Jarvinen

EVP Commercial, Virgin Atlantic Airways & President of the Board of Directors,

Mert Basar

Chief Commercial Officer,
Istanbul Airport

Santiago Aldana Sanín


Clyde Hutchinson

Head of Innovation,
Viva Air Labs

Karin Gylin

Head of Innovation,
Swedavia AB

Ersin Inankul

CIO of Istanbul Airport,
General Manager iGA Systems

Mariana Fonseca Medina

Director of Ancillary & Merchandising Strategy,
American Airlines

Apple Ignacio

Director of Ancillary,
Cebu Pacific Air

Seyda Tartar

Digital Innovation Manager,
Turkish Airlines

Ahmet Olmuştur

Turkish Airlines

Thomas Hoff Andersson

Chief Operating Officer,
Bengaluru International Airport

Rosanne van der Stam

Value Stream Owner for Customer Experience,
Royal Schiphol Group

Rohit Talwar

Fast Future

Mirko Fechner - <p>Head Of Business Development</p>

Mirko Fechner

Head Of Business Development

Budapest Airport

Matthias Walther - <p>CMO</p>

Matthias Walther


Inflight VR

Gina Dragulin - <p>Director of Product Marketing & Partner Marketing</p>

Gina Dragulin

Director of Product Marketing & Partner Marketing


Deniz Kargacı - <p>Quality Assurance and Business Development Manager</p>

Deniz Kargacı

Quality Assurance and Business Development Manager


Nisa Talay - <p>Project Manager-Hydrogeologist</p>

Nisa Talay

Project Manager-Hydrogeologist


Hatice Cinar - <p>HSE Director</p>

Hatice Cinar

HSE Director


Haluk Çeribaşı - <p>Company Director</p>

Haluk Çeribaşı

Company Director


Nihan Derinöz - <p>Regional Office Director</p>

Nihan Derinöz

Regional Office Director


Ilya Gutlin - <p>Chief Commercial Officer</p>

Ilya Gutlin

Chief Commercial Officer

Elenium Automation

Asli Bayraktar - <p>Account Services Manager</p>

Asli Bayraktar

Account Services Manager

Hitit CS

Erdinç Uğurlu - <p>VP, Business Solutions</p>

Erdinç Uğurlu

VP, Business Solutions

Pegasus Airlines

Brett Dyason - <p>Co-Founder & CEO</p>

Brett Dyason

Co-Founder & CEO


Stephan M. Schwolgin - <p>ORAT Consultant (CPH Airports International)</p>

Stephan M. Schwolgin

ORAT Consultant (CPH Airports International)

İGA İstanbul New Airport

Matthew Elgie - <p>Digital Director</p>

Matthew Elgie

Digital Director


Ben Robertson - <p>Product Manager - Ancillary Revenue</p>

Ben Robertson

Product Manager - Ancillary Revenue


Oliver Salway - <p>Director</p>

Oliver Salway



Lauren Costello - <p>Director, Programs & Services</p>

Lauren Costello

Director, Programs & Services

Airline Passenger Experience Association (APEX)

Harald Jentsch - <p>Head of Airports & Baggage Screening</p>

Harald Jentsch

Head of Airports & Baggage Screening

Smiths Detection

Michael Ollitervo-Murphy - <p>VP of Customer Experience</p>

Michael Ollitervo-Murphy

VP of Customer Experience


Marco Ghassemi - <p>Sr. Director, Account Management</p>

Marco Ghassemi

Sr. Director, Account Management

Panasonic Avionics

Jasper Quak - <p>Global Business Development</p>

Jasper Quak

Global Business Development


Onur Dedekoylu - <p>Senior Vice President - Marketing and e-commerce</p>

Onur Dedekoylu

Senior Vice President - Marketing and e-commerce

Pegasus Airlines

Lisa Bovio - <p>Chief Commercial Officer</p>

Lisa Bovio

Chief Commercial Officer


Ravi Bagal - <p>Head of Worldwide Business Development, Consumers and Retail</p>

Ravi Bagal

Head of Worldwide Business Development, Consumers and Retail

Amazon Web Services

Michele Fuhs - <p>Founder of Circle4x and former Head of Future Retail of BMW</p>

Michele Fuhs

Founder of Circle4x and former Head of Future Retail of BMW


Andrea Boni - <p>Founder, LoungeXperiences and former Vice President Marketing, Innovation and Business Development at Brussels Airlines </p>

Andrea Boni

Founder, LoungeXperiences and former Vice President Marketing, Innovation and Business Development at Brussels Airlines


Elisabeth Huber - <p>Innovation and Digitization Manager</p>

Elisabeth Huber

Innovation and Digitization Manager

Terminal 2 Company Munich Airport

Jan Richards - <p>Head of Insights & Planning</p>

Jan Richards

Head of Insights & Planning

Dublin Airport

Abdullah Nergiz - <p>Customer Experience Director</p>

Abdullah Nergiz

Customer Experience Director


Luke Hawes - <p>Director</p>

Luke Hawes



Mustafa Mucahitoglu - <p>Customer Experience Supervisor</p>

Mustafa Mucahitoglu

Customer Experience Supervisor

Turkish Airlines

Urban Söderberg - <p>Market Development Manager RFID Aviation</p>

Urban Söderberg

Market Development Manager RFID Aviation

Avery Dennison

Ismihan Anderson - <p>IT and Automation Director</p>

Ismihan Anderson

IT and Automation Director

Istanbul Sabiha Gökçen

Nirali Shah - <p>Director of Innovation, Partnerships</p>

Nirali Shah

Director of Innovation, Partnerships

Vantage Airport Group

Andrew Thomas - <p>Partner</p>

Andrew Thomas



Tomas Stokke - <p>Director</p>

Tomas Stokke


Haptic Architects

Graham Bolton - <p>Global Practice Leader – Aviation</p>

Graham Bolton

Global Practice Leader – Aviation

Mott Macdonald

Fiona Carleton - <p>Director of Expansion Strategy & Future Operations</p>

Fiona Carleton

Director of Expansion Strategy & Future Operations


Guido Woska - <p>Head of Passenger Experience Design (Lufthansa, SWISS, Austrian)</p>

Guido Woska

Head of Passenger Experience Design (Lufthansa, SWISS, Austrian)

Lufthansa Group

Ülkü Özeren - <p>Director - Environment & Sustainability</p>

Ülkü Özeren

Director - Environment & Sustainability

İGA İstanbul New Airport

Tiina Tissari - <p>VP Ancillary Business</p>

Tiina Tissari

VP Ancillary Business


Emilio Chacon Monsant - <p>SVP Ancillary Revenues & Direct Sales</p>

Emilio Chacon Monsant

SVP Ancillary Revenues & Direct Sales


Neil Harvey - <p>Head of Airline Performance</p>

Neil Harvey

Head of Airline Performance

Gatwick Airport

M. Osama Sheikh - <p>Project Manager – Technology & Innovation</p>

M. Osama Sheikh

Project Manager – Technology & Innovation

Pakistan International Airlines

Simone van Neerven - <p>Head of Innovation</p>

Simone van Neerven

Head of Innovation


Katarina Hlavata - <p>Senior Ancillaries Manager</p>

Katarina Hlavata

Senior Ancillaries Manager


Marcus Motzkuhn - <p>Manager Digital Distribution & Solutions</p>

Marcus Motzkuhn

Manager Digital Distribution & Solutions


Ersin Inankul - <p>CIO of Istanbul Airport, General Manager iGA Systems</p>

Ersin Inankul

CIO of Istanbul Airport, General Manager iGA Systems

İGA İstanbul New Airport

İsmail Polat - <p>Chief Technical Officer (CTO)</p>

İsmail Polat

Chief Technical Officer (CTO)

İGA İstanbul New Airport

Murat Demirbilek - <p>Vice President of Ground Operations</p>

Murat Demirbilek

Vice President of Ground Operations

Pegasus Airlines

Rohit Talwar - <p>CEO</p>

Rohit Talwar


Fast Future

Álvaro Coromina - <p>CIO</p>

Álvaro Coromina


Evelop Airlines

Nicholas Woods - <p>Chief Information Officer</p>

Nicholas Woods

Chief Information Officer

MAG (Airports Group)

Paul Hogan - <p>Event Director</p>

Paul Hogan

Event Director

The New Airport Show Istanbul

Tan Lye Teck - <p>Executive Vice President - Airport Management</p>

Tan Lye Teck

Executive Vice President - Airport Management

Changi Airport Group

Sinead Finn - <p>Director</p>

Sinead Finn



Paul Armstrong - <p>Enterprise Solutions Architect</p>

Paul Armstrong

Enterprise Solutions Architect

Amazon Web Services

Marta Dimitrova - <p>Assistant Editor</p>

Marta Dimitrova

Assistant Editor

Future Travel Experience

Maria Cardenal - <p>Ex-Vueling and actual Product & Digital Services Director at </p>

Maria Cardenal

Ex-Vueling and actual Product & Digital Services Director at


Niraj Batra - <p>Associate Vice President- Ancillary Revenue, Business Development & Distribution</p>

Niraj Batra

Associate Vice President- Ancillary Revenue, Business Development & Distribution


Akira Mitsumasu - <p>VP - Global Marketing, Japan Airlines & Member of the APEX Board of Directors </p>

Akira Mitsumasu

VP - Global Marketing, Japan Airlines & Member of the APEX Board of Directors

Japan Airlines

Tony Chapman - <p>Senior Director, Marketing, Product Management and Strategy</p>

Tony Chapman

Senior Director, Marketing, Product Management and Strategy

Collins Aerospace

Marc Giles - <p>Head of Guest Experience</p>

Marc Giles

Head of Guest Experience

Aer Lingus

Ryan Ghee - <p>Head of Strategy, Engagement and Content</p>

Ryan Ghee

Head of Strategy, Engagement and Content

Future Travel Experience

Joe Leader - <p>CEO</p>

Joe Leader



Chris Annetts - <p>Expansion Commercial Director</p>

Chris Annetts

Expansion Commercial Director


Simon Lamkin - <p>Chief Executive Officer</p>

Simon Lamkin

Chief Executive Officer

LamTech Solutions & former CIO of Brussels Airlines

Daniel Coleman - <p>Founder</p>

Daniel Coleman


Future Travel Experience

Delegate testimonials

Read what previous FTE delegate think of the show…

“The first thing I like is that it’s forward leaning. I’m a digital innovation manager so for me it’s not always about today; it’s also about tomorrow and what will happen next so this event has been impressive for me. FTE is the only one that does this in a good way.”

Mats Berglind, Digital Innovation Manager, Swedavia

“We had a very good turnout during the conferences and very good discussions. The presentations were very interesting and covering new trends. There has been a strong airline focus, which is great so we can see what airlines are thinking too. The startup sessions were also very good and the co-creation sessions provided a platform for a more active debate.”

Arturo Garcia-Alonso, Airport Operations Expert, Munich Airport

“One of the areas that we are focusing on is the travel experience, so we are working with airport and airlines. One thing that is really good is that you have a lot of the aviation companies like airlines and airports. I also really like the 1-2-1 networking app.”

Mikko Sjoblom, Business Development Executive, Digitalist

“There is a great mix of airlines and airports and travel business attending, which makes it very valuable for the online travel world and doing business with them.”

Valerie Ringrose Fitzsimons, Senior Business Development Manager, CarTrawler

“I was particularly interested in the Digital & Innovation conference and it was very interesting to see what other companies do in terms of innovation.”

David Kasipovic, Innovation Department, Lufthansa

“It is my first time at FTE and I have had a very good experience. It is definitely different than other conferences. The Co-creation session was a great way to bring together people that didn’t know each other and we saw that after an hour and a half of brainstorming we could come up with an idea of a product that people like.”

Gilles Brentini, IT – Airport Innovation Manager, Geneva Airport

“The event has provided a great insight into the airline industry. It is providing us with a more holistic view on how we can drive ancillary from the inspiration to post-departure stage. It is good to get to know people and we have been able to meet with people with different perspectives from non-airlines as well and it provides and informal way of creating further contacts.”

Stuart Martin, Revenue Management, Aer Lingus

“What I really like about this event is that it is about reinventing the future together and you can really feel that everybody that has a role in creating this ecosystem is here, such as airlines, airports, and other companies. So, this really inspires me.”

Maïte Oonk, Research Coordinator, KLM Royal Dutch Airlines

“I really like the format of the elevator pitches, because there is often not enough time to go to each stand, so that has been a great way to quickly get an idea of the companies. Now that I know the conference, I’d definitely be back next year.”

Patrick Bohl, Head of Retail and Advertising, Budapest Airport

“The conference sessions have contained a lot of good information. The topics covered have been very interesting. I particularly enjoyed the keynote presentation. We have used the One-to-One Meeting System, which has been very useful. The networking opportunities have been excellent.”

William Racinne, Area Sales Manager, IER

“It has been a very interesting event. The subjects discussed in the conference sessions have been very well targeted. From a networking perspective, we have met some good new contacts. The exhibition features some interesting companies.”

Marianne Thomson, Customer Experience Manager, easyJet

“The event has been very good in terms of meeting the right airline and airport executives. I am working on the PASSME project, and there have been lots of relevant people to meet here at FTE Europe. The networking opportunities have been excellent.”

Peter Biesslich, Air Transport Operations and Infrastructures, German Aerospace Center

“The conference sessions have been really interesting. It is a good size show for networking and exchanging ideas with people. We have certainly been meeting the right people here. We have been using the One-to-One Meeting System, which has been a very useful initiative. The party at the Guinness Storehouse was, of course, good for networking. The exhibition has also been very interesting.”

Lara Münch, Manager Traffic Development & Sales, Aviation Marketing, Hamburg Airport

“For me, the event has been excellent. It is a very personal event and easy to connect with the right people. The conference topics have been very interesting, and there has been a very good level of interaction between the speakers and the audience.”

Ingvi Gudmundsson, Product Designer, Icelandair digital labs

“I am very satisfied. I came last year as well, and this time it was even better. It has been interesting to have the innovation sessions. The networking has been excellent, and I have spoken with several vendors in the exhibition.”

Naoya Shiratori, CS & Products Services, Products & Services Strategy, Assistant Manager, ANA All Nippon Airways

“The speakers have been really good. I have particularly enjoyed the keynote presentations. It has also been interesting to learn more about the concept of handling baggage outside the terminal. We’re currently developing our strategy for the 2018-21 period, and we’re here at FTE Europe to find the trends we need to watch. Biometric identification for passengers is one thing that has kept coming through in our discussions. The networking opportunities have been very good and very informal. There are lots of opportunities for networking in the breaks between conference sessions, and we have met some interesting companies in the exhibition.”

Niall MacCarthy, Managing Director, Cork Airport

“My main goal here at FTE Europe is to hear the latest ideas and trends in the industry, as our airline is a relatively new player in terms of ancillaries. The exhibition has been very interesting, and I have been impressed by the number of start-ups present. The networking has been good, and the event overall has been very well organised.”

Georgy Vakhrushev, Senior Pricing Manager, S7 Airlines

“Great show.”

Robert Boyle, Director of Strategy, International Airlines Group (IAG)

Highlight videos:

2018 Highlights video

2017 Highlights video



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Social Events

Social Events

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Vital Event Information

Future Travel Experience EMEA (previously FTE Europe) will be co-located with FTE Ancillary and The New Airport Show Istanbul in Istanbul, 19-20 June 2019. A mega-show to commemorate a mega-hub, and a new era of travel.

Future Travel Experience EMEA 2019
- June 2019
Istanbul Congress Center ICC, Istanbul