Kazakhstan’s Nursultan Nazarbayev International Airport is partnering with SITA to deliver digital solutions to reduce costs and enhance efficiency with new passenger, baggage, and operational IT systems.
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Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Kazakhstan’s Nursultan Nazarbayev International Airport is partnering with SITA to deliver digital solutions to reduce costs and enhance efficiency with new passenger, baggage, and operational IT systems.
Argentinian low-cost airline Flybondi is leveraging TravelX’s NFTicket technology on Algorand blockchain, transforming ticket distribution and creating the largest utility NFT use case in blockchain, with 60+ airlines exploring adoption.
airBaltic has further enhanced passenger convenience by expanding its list of payment options offered to include Apple Pay. The aim is to make the booking process for travellers as seamless as possible.
Hamburg Airport is testing smart cabin baggage trolleys from Intelligent Track Systems, which feature an interactive display that assists passengers with wayfinding, retail offers, and flight information.
Liverpool John Lennon Airport and Sarasota Bradenton International Airport have successfully trialled the new AeroCloud Optic, which uses computer vision technology to intelligently, anonymously and accurately track passengers as they move through the airport.
Cyprus Airways and FLYR Labs have announced a strategic agreement to leverage Artificial Intelligence technologies for end-to-end revenue optimisation and forecasting.
Matt Breed, Chief Information Officer, shares how Seattle-Tacoma International Airport has used ChatGPT, along with the potential for Artificial Intelligence and Machine Learning to improve at an exponential rate.
Air Canada is piloting digital identification on select flights departing from Vancouver Airport to Winnipeg, and at the Air Canada Café at Toronto Pearson Airport, offering passengers paperless, seamless boarding.
Air Malta is to deploy a Blueview digital passenger experience from Bluebox Aviation Systems on its new Airbus A320 neo aircraft. This will be configured to offer passengers an inflight entertainment experience.
Des Moines International Airport is to deploy AeroCloud Systems’ Intelligent Airport Management System and Gate Management System, augmented by Artificial Intelligence and Machine Learning, “to enhance operational efficiencies”.
Tiina Tissari, Vice President, Customer Experience and Products, Finnair, shares the airline’s new retail approach, how its digital innovation is providing a seamless passenger experience, and its elevated long-haul concept.
Finavia has launched a new ‘MyFlight’ service, providing passengers with personalised information about their journey through Helsinki Airport. By subscribing to the service, travellers can streamline their journey from home to gate.
Lincoln Airport, Nebraska has awarded a contract to AeroCloud Systems to provide a cloud-based airport operations platform, which is expected to transform the airport experience for passengers.
Manish Raniga, CEO of Airline Investments, 777 Partners, shares startup low-cost airline Bonza’s digitally-native and customer-centric strategy, and the innovative tech it will utilise to help transform the passenger experience.
Capital A, parent company of AirAsia, has introduced a new chatbot, ‘Ask Bo’, with enhanced artificial intelligence and machine learning capabilities to make the “customer journey easier, simpler, and more informative.”
Biometric touchpoints are to be installed across Frankfurt Airport, in collaboration with SITA and NEC, enabling travellers to seamlessly pass through each stage of the airport journey simply by scanning their face.
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