REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this interview, Nicholas Donovan, Head of Aviation Services, shares how Melbourne Airport is on a journey to transform efficiency and create more seamless customer experiences through technology and digital advancements.
In a compelling keynote interview at FTE Global 2025, United CEO Scott Kirby revealed how technology, culture, and customer focus are redefining the airline’s global ambitions and passenger experience.
Spirit Airlines is partnering with TravelX to integrate the RmX platform. This collaboration will enhance seat allocation, personalised offers, and post-booking monetisation, boosting revenue and flexibility for Spirit Airlines.
Taiwan’s Kaohsiung International Airport is partnering with SITA to deploy next-gen passenger processing systems that make check-in faster, boarding more efficient, and airport operations more resilient.
All Nippon Airways (ANA) has announced the implementation of ‘neoAI Chat’ – a generative AI platform developed by neoAI Corporation. It is being deployed across ANA Group to enhance operational efficiency and CX.
As Alaska Airlines and Hawaiian Airlines continue their path toward a unified operation, the two carriers have announced a streamlined and aligned onboard experience set to take effect for travel from April 2026.
flyadeal, Saudi Arabia’s fast-growing LCC, has taken another step to widen its distribution strategy by going live on the Amadeus booking platform, giving travel agents access to the airline’s growing network of flights.
A key element that makes FTE events unique is our carefully-curated content. View the inspiring video content from the FTE Global 2025 conferences, including exclusive keynotes, presentations and panel sessions.
The winners of the FTE APAC Airline and Airport Operators Pioneer Awards will be announced at a special presentation ceremony during APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025.
Emirates and flydubai have signed MoUs with Dubai Finance to advance digital payment initiatives and promote the ‘Dubai Cashless Strategy’ among international tourists for “seamless visitor experiences”.
Meet the 12 executives on the FTE Airport Digital Transformation Power List Asia-Pacific 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
San Diego International Airport’s brand-new Terminal 1 features a streamlined curb-to-gate experience powered by a full suite of SITA technologies, including biometric face pods, dynamic signage and more.
Meet the 12 executives on the FTE Airline Digital Transformation Power List Asia-Pacific 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Ethiopian Airlines and SITA have signed a new Memorandum of Understanding to co-develop innovative solutions that strengthen the airline’s operations and enhance the passenger experience.
FTE Global, renowned as the “CES of Aviation”, took place in Long Beach, California, on 9 to 11 September 2025 where it was, once again, co-located with APEX/IFSA Global EXPO. Take a look at our round-up of the key highlights.
Winners of the FTE Americas Innovate Awards – the industry’s definitive innovation competition for the region – were announced at FTE Global – the “CES of Aviation” – in Long Beach, California, on 11 September 2025.
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