Qatar Airways is the first airline in the Middle East to innovate the passenger journey by introducing electronic bag tags. The concept is being produced and executed by BAGTAG, allowing travellers to check-in baggage using their smartphones.
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Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Qatar Airways is the first airline in the Middle East to innovate the passenger journey by introducing electronic bag tags. The concept is being produced and executed by BAGTAG, allowing travellers to check-in baggage using their smartphones.
Lufthansa has launched its new app, which has been redeveloped and optimised together with customers. Described as a “digital travel companion”, the app is designed to support travellers at all stages of their journey.
The latest addition to the airBaltic Club loyalty programme is the opportunity to acquire top-tier VIP status by owning 25 NFT collectable ‘Planies’, allowing travellers to enjoy various special privileges.
A new, fully automated shop – ‘Quick N’ Easy’ – has opened in Pier A at Brussels Airport, offering passengers “an innovative retail experience that is designed to function intuitively”.
SkyTeam has upgraded its SkyPriority Panel Audit App. Travellers can now complete quick surveys rating their experience of 750 airport lounges, as well as touchpoints at more than 970 airports.
Philadelphia International Airport is installing facial biometric technology at 25 boarding gates to help U.S. CBP process departing passengers on international flights safely and efficiently.
iGA Istanbul Airport has started testing the Star Alliance Biometrics access system in collaboration with Turkish Airlines as part of efforts to deliver a contactless travel experience.
The Norwegian Civil Aviation Authority has approved advanced sequential operations at the world’s largest digital Remote Towers Centre operated by Avinor in Bodø, Norway.
Take a look at some of this year’s highlights from the air transport industry’s first-ever digital transformation and innovation network.
Following completion of the DANOVA project, Budapest Airport has become the first in Europe to provide an independent indoor navigation application for blind and visually impaired passengers.
Minneapolis-St. Paul International Airport has added four new DVLED displays to its digital display network as part of a renovation that aims to improve and modernise the air travel experience.
An automated vouchering system is being implemented into the existing operations of Icelandair and airBaltic, providing passengers with a simple, seamless solution in the case of flight delays.
AirAsia Malaysia CEO Riad Asmat shares how the airline is embracing innovation and technology to improve the customer experience and operational performance.
British Airways has launched a new six-month smart technology trial, utilising biometrics, for international flights at London Heathrow Airport’s Terminal 5.
Pittsburgh International Airport’s xBridge Innovation Center is partnering with tech startup Ottonomy.IO to trial a fully autonomous robot for contactless delivery of beverages to passengers.
Emirates is offering international travellers the opportunity to speed up their experience at Dubai International Airport by consenting to the use of biometric data. This will allow a touchless experience at multiple points in Terminal 3.
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