REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Delta will use Amazon Web Services to deliver new digital travel services, streamline processes, enhance customer service, and provide cloud training to employees globally.
![[Video interview] AWS Global Head of Airports on prioritising tech: “Focus on the business outcome and the passenger experience”](https://www.futuretravelexperience.com/wp-content/uploads/2022/07/AWS-interview-with-Bob-Kwik-FTE-768x403.jpg)
Amazon Web Services’ Bob Kwik discusses key tech trends and shares advice to airports on prioritising technological investment.
In a phased migration, YVR is transitioning to Amadeus Flow to upgrade its connectivity using multiple high-speed network connections to a fully cloud-based service.
The SITA 2022 Passenger IT Insights reveals an increase in passenger use of mobile devices and the adoption of self-service gates.
Andy Bien, Chief Digital Officer of Global Aviation, Huawei Technologies Co, discusses how the industry can harness new opportunities through emerging technologies.
Huawei’s Director Global Aviation Business Team Moussa Huang shares key recommendations on driving digital transformation, ahead of today’s webinar.
Emanuele Calà, VP Innovation & Quality, Aeroporti di Roma (ADR), provides a deep dive into the airport operator’s new innovation model.
SWISS is working with Google Cloud to develop a platform that facilitates the planning and management of its daily flight operations.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Meet the 10 nominees for the FTE Airline Transformation Power List EMEA 2022, who have been recognised for their outstanding innovation efforts.
Bob Kwik, Global Head of Airports, Amazon Web Services, outlines how the aviation industry is using technology such as IoT, ML, AI, computer vision and the cloud to improve operations.
The innovation centre will advance BIAL’s digital transformation and enable startup-led innovation, smart infrastructure and mobility.
As part of the partnership, AirAsia will establish a Cloud Centre of Excellence to advance its Super App vision of a co-innovation ecosystem.
Meet the 10 nominees for the FTE Airport Transformation Power List EMEA 2022, who have been recognised for their outstanding innovation efforts.
The conference agendas for the co-located FTE EMEA, Ancillary & Airport Retailing shows, taking place in Dublin on 7-9 June, have now been launched.
The new Vancouver International Airport digital twin uses 2D or 3D visualisation to present key information, enabling data-driven decision-making and collaboration.
Gatwick Airport has introduced a new handheld digital platform expected to transform turnaround times, optimise efficiency and reduce delays.
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