REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Digital Transformation News

Iberia launches ChatGPT app to enhance AI-powered travel planning and booking
Phoenix Sky Harbor partners with ReBokeh to enhance accessibility for low-vision travellers
Southwest Airlines partners with AWS to accelerate cloud and AI-driven transformation by 2028
Avelo Airlines launches Disruption Assistance rebooking benefit powered by HTS (Hopper Technology Solutions)
Air Canada, Brussels Airport, Arrow Analytics and SkyFood Airport Delivery recognised in industry’s definitive innovation awards
MUC, Ryanair, LHR, Finnair, IST and AirAsia recognised in FTE Ancillary & Retailing Awards, plus Digital Transformation Power List winners announced
IAG strengthens operational innovation with AISmartPlan deployment at Aer Lingus
WestJet introduces Cancel For Any Reason ancillary product through Hopper Technology Solutions partnership
How agentic AI will transform airline retailing: From fragmentation toward customer-facing commercial orchestration
APEX FTE EMEA and Ancillary & Retailing 2026 exhibitor & sponsor preview – innovative solutions to help airports and airlines accelerate digital, commercial and operational strategies
Pegasus partners with Overwatch AI to accelerate AI-powered operational decision-making
Inside Turkish Airlines’ vision for contextual, AI-ready retailing: Rethinking how offers are created, priced and managed end-to-end

FTE Events and Activities Schedule

View the full schedule >>

Future Travel Experience Global

08 - 10 Sep 2026, Dallas, Texas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

APEX FTE EXPO Asia

18-19 November 2026, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

APEX Future Travel Experience EMEA

15-17 June 2027, Dublin, Ireland

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Future Travel Experience Ancillary

15-17 June 2027, Dublin, Ireland

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey


Inside Aer Lingus’ tech-enabled approach to smarter ramp operations: Empowering frontline teams and enhancing CX through clarity, consistency and real-time data

Inside Aer Lingus’ tech-enabled approach to smarter ramp operations: Empowering frontline teams and enhancing CX through clarity, consistency and real-time data

Ahead of his participation at APEX FTE EMEA and Ancillary & Retailing 2026, Brian Horgan, Transformation Lead, discusses how Aer Lingus is enhancing ramp and baggage operations through digital transformation, real-time data, and a focus on empowering frontline teams.

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