Karen Chan, CEO, AirAsia.com, shares how AirAsia is transforming from a budget carrier to a digital lifestyle company, tapping into new business verticals.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Karen Chan, CEO, AirAsia.com, shares how AirAsia is transforming from a budget carrier to a digital lifestyle company, tapping into new business verticals.
Esamatti Vuolle, Head of Digital Channels, Finnair, shares more about the carrier’s digital developments introduced to enhance the customer experience.
KLM’s Arlette van der Veer, Project Manager Radical Innovation, discusses the benefits of the airline’s wide-reaching innovation ecosystem.
Winnipeg Airports Authority’s Scott Marohn discusses immediate and long-term strategies for regaining passenger confidence and driving innovation.
Kadri Samsunlu, CEO & GM, İGA Airport Operation, discusses the inauguration of Istanbul Airport’s third independent runway, as well as ambitious technology plans.
Etihad has partnered with Tencent to leverage social media platforms, such as WeChat, to better support its customer engagement strategy in China.
Lufthansa Innovation Hub has published the Airline Digital Index report as part of its effort to rank the industry’s most digital airlines.
FTE caught up with Royal Schiphol Group’s Rosanne van der Stam who outlined how the airport is elevating the passenger experience in a new digital era.
FTE spoke to Alvaro Coromina, IT Director, Evelop, to find out how the airline’s digital project ‘Titanium’ is transforming its business performance.
FTE speaks to Santiago Aldana, Chief Digital Officer & Chief Technology Officer at Avianca, who discusses the airline’s ongoing digital transformation.
As part of its digitalisation efforts, Brazilian low-cost carrier GOL will tap into the unique partnership between KLM and Boston Consulting Group.
The new technology centre will affirm the airline’s mission to transform into a travel technology company to streamline the airline’s digital products.
Jerome Thil, Vice President of Digital Innovation at Singapore Airlines, discusses the strategy behind the carrier’s new digital innovation lab.
The new KrisLab will enable the airline to embrace digitalisation in all aspects of its business operations through collaborative partnerships.
As oneworld marks its 20th anniversary, the global airline alliance has unveiled a new digital platform that will benefit passengers and airlines.
Brussels South Charleroi Airport has announced a new strategic partnership with Telenet to enable the development of solutions based on the Internet of Things (IoT).
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