SEA selects new dining and retail concepts

Seattle-Tacoma International Airport is expanding its dining and retail offering, with 11 concessionaires selected to deliver 17 new locations showcasing Pacific Northwest coffee, culture and a strong sense of place.

Summary:

Seattle-Tacoma International Airport (SEA) has selected 11 concessionaires to deliver new dining and retail concepts across 17 airport locations.
New coffee, food and retail offerings will showcase Pacific Northwest culture, including the region’s renowned coffee scene and local brands.
The concessions form part of SEA’s Airport Dining & Retail programme, which aims to enhance customer experience through greater choice, quality, variety and affordability.

Port of Seattle – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced the selection of new dining and retail options for 17 different locations throughout Seattle-Tacoma International Airport (SEA).

The 11 concessionaires who were selected in a competitive bidding process will bring these concepts to life starting next year. The new coffee concessions represent the region’s renowned coffee culture and vast landscape of roasters and flavour profiles, while the retail concessions ensure local and visiting passengers truly feel the Pacific Northwest sense of place. Construction on each of these spaces will be staggered, with some scheduled to begin in 2027.

Selected proposers were determined through a rigorous evaluation process with six rating criteria: background/experience and financial capability, concept development and customer experience, unit design and materials, financial offer, management/staffing and operations, and job quality/workforce development. This process included external independent facilitation and observation.

SEA’s Airport Dining & Retail (ADR) programme focuses on providing the travelling public with shops, restaurants, and services that exceed their expectations for customer service, quality, variety, and affordability, and that reflect a Pacific Northwest sense of place. The programme includes popular national brands, as well as local favourites to meet a variety of needs and tastes.