Etihad Guest has launched a new mobile app which allows UAE-based members to spend their miles at selected malls in Abu Dhabi and Al Ain.

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Etihad Guest has launched a new mobile app which allows UAE-based members to spend their miles at selected malls in Abu Dhabi and Al Ain.
In our recent FTE APEX Ancillary Virtual Event, Virgin Atlantic, easyJet and Heathrow Airport shared insights into evolving their commercial approaches.
American Airlines, Cebu Pacific and Jetstar Group share strategies for restoring demand for air travel by providing greater flexibility to passengers.
Here we highlight a selection of some of the most exciting ancillary vendors which could help airlines and airports evolve their commercial approaches.
Dubai Duty Free has launched concierge and click & collect services, as it gradually re-opens shops in Concourse B at Dubai International Airport.
The 170sqm Food Village combines the best of design, brands and engagement to bring what is described as the “food court of the future” to Dubai Airport.
Munich Airport has become the first location in Europe to offer this cashless payment process for customers, creating a convenient digital shopping experience.
Moscow Domodedovo Airport has launched a new online shopping platform in partnership with MyDutyFree, to allow passengers to pre-order duty free products.
The new programme will allow KrisFlyer members and Mastercard holders to use their miles on specially curated activities and events.
The digital shopping wall, located in the 100 gates boarding area, offers a range of products from Dublin Airport’s retail area The Loop.
Qatar Airways has launched a new augmented reality experience for customers, to mark the launch of the FIFA Club World Cup Qatar 2019.
Japan Airlines has partnered with travel startup Switchfly to launch a web-based reservation system, allowing customers to build vacation packages.
Emirates has officially revealed its new retail channel, EmiratesRED, offering passengers the ability to purchase duty free products and experiences.
TAP Air Portugal passengers can bid for a seat upgrade 24 hours before flying through a real-time auction in partnership with software company SeatBoost.
Having introduced both Alipay and China Union Pay, Budapest Airport and Heinemann Duty Free have now rolled out WeChat Pay for Chinese passengers.
Cathay Pacific, AirAsia and airfree discuss the future of inflight retail, defined by connectivity, e-commerce and the ability to adapt to changing times.
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