Cathay Pacific and Tourvest Inflight Retail Services offer their thoughts on how technology, personalisation and staff training can help boost in-flight sales.

Thai AirAsia X has partnered with a selection of companies to enable passengers to buy tickets for onward travel and tourist attractions while onboard.

JetBlue Airways will equip all of its flight attendants with iPad Minis and introduce the In-Flight Service Assistant app to further improve the onboard passenger experience.

FTE takes a look at the benefits of leveraging Big Data for airlines, and explores how the likes of Delta, Boxever and GuestLogix think it can improve the passenger experience.