The digital smart screens in the baggage reclaim hall include a “journey comparison generator”, which displays the various onward travel options.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The digital smart screens in the baggage reclaim hall include a “journey comparison generator”, which displays the various onward travel options.
Ranging from digital merchandising platforms to Near Field Communication-enabled payment solutions, FTE looks at the latest onboard retail solutions.
JetBlue Airways has started the roll out of Apple Pay, which allows passengers to pay for onboard products via their iPhone 6, iPhone 6 Plus or Apple Watch.
Brett Proud, President & CEO of GuestLogix, discusses onboard merchandising, NFC, personalisation, data protection and the commercial relevance of BYOD.
Cathay Pacific and Tourvest Inflight Retail Services offer their thoughts on how technology, personalisation and staff training can help boost in-flight sales.
GuestLogix has signed an agreement with Global Eagle Entertainment, which will allow passengers to book onward travel tickets and destination-based activities while onboard.
Passengers booking a flight with Aeromexico can pay an extra $15 for the new Concierge Service, which offers bespoke information on the flight, destination, entertainment options and more.
Lufthansa Systems’ BoardConnect is now available as an app for Windows 8 devices, allowing passengers to watch movies, order food and shop using their own device.
ARIA Resort & Casino, Las Vegas
8-10 Sep 2021, Las Vegas
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
ARIA Resort & Casino, Las Vegas
8-10 Sep 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
9-10 Nov 2021, Marina Bay Sands, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Malaysia Airlines has launched an innovative Facebook platform that allows passengers to book and check-in for their flight via the social media website.
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