FTE readers can download an outstanding presentation from Steven Greenway, Deputy CEO, U-FLY Alliance, focused on “Passenger Experience 2025 Asia”.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE readers can download an outstanding presentation from Steven Greenway, Deputy CEO, U-FLY Alliance, focused on “Passenger Experience 2025 Asia”.
British Airways has launched a chatbot for the Facebook Messenger platform, which offers travellers personalised recommendations and offers.
AirAsia Group CEO Tony Fernandes has revealed plans to turn AirAsia into a fully fledged “digital airline” to increase ancillary revenues.
Following the launch of Airbnb Trips, FTE highlights what airlines can learn from the platform to help boost digital ancillary revenues.
FTE explores how a new generation of in-flight entertainment and connectivity solutions are presenting airlines with ancillary revenue generation opportunities.
Ten years after the launch of Future Travel Experience, we are working harder than ever to inform and inspire industry collaboration and co-creation.
John Hurley, Head of Ryanair Labs, reveals which technologies the LCC is exploring and how it plans to improve the passenger experience and increase revenues.
Lufthansa’s passengers can now download digital newspapers and magazines and reserve items to purchase on board before they even start their journey.
7-9 June 2022, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
7-9 June 2022, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
ARIA Resort & Casino, Las Vegas
6-9 Sep 2022, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Premium passengers flying from Heathrow to Beirut, Cairo, Baku, Tel Aviv and Amman can now make use of the complimentary food pre-ordering service.
British Airways is trialling the sale of seat upgrades using the New Distribution Capability (NDC) standard via the Skyscanner meta-search engine.
FTE recently attended the TFWA Inflight Focus Workshop to gauge the extent to which the inflight retail sector is responding to technology-enabled change.
Spring Airlines has teamed up with GuestLogix to enable its flight attendants to accept onboard payment for ancillary items via handheld point-of-sale devices.
A new grocery shopping concept called “emmasbox” is currently being trialled in the baggage reclaim area at Munich Airport’s Terminal 2.
Passengers flying from Gatwick Airport’s South Terminal will be able to download a selection of movies to their smartphones and tablets ahead of departure.
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