Warsaw Modlin and Lagardère open new food and retail offering

Warsaw Modlin Airport has expanded its passenger terminal with a new retail and food service area delivered by Lagardère Travel Retail Poland. The fast-track project enhances CX while supporting the airport’s rapid growth.

Summary:

Warsaw Modlin Airport has expanded its passenger terminal with a new 700sqm retail and food service area to support rapidly growing passenger traffic.
Lagardère Travel Retail Poland has introduced Costa Coffee and 1Minute Smacznego!, enhancing the airport’s food, beverage and convenience offering.
The fast-track project highlights how airports are combining infrastructure expansion with commercial innovation to improve passenger experience and operational efficiency.

Warsaw Modlin Airport is expanding its infrastructure in response to rapidly growing passenger traffic. As part of the new passenger terminal development, Lagardère Travel Retail Poland has opened a new retail and food service area, covering nearly 700sqm of commercial space and introducing two concepts: Costa Coffee and 1Minute Smacznego!

This new development by Lagardère Travel Retail Poland is one of the company’s largest single investments at the airport in recent years and reflects both Warsaw Modlin Airport’s rapid growth in passenger numbers and changing traveller expectations. Today, passengers increasingly expect not only efficient airport operations but also convenient access to quality food, beverage and retail services.

“Rapid passenger growth requires the entire airport ecosystem to evolve at the same pace,” said Jacek Kowalski, CEO, Warsaw Modlin Airport. “Expanding infrastructure is only part of the equation – developing the commercial offer is equally important. The project was delivered within a highly ambitious schedule, making close cooperation between all partners essential. Working together with Lagardère Travel Retail enabled us to create a new retail and food service area in a very short timeframe and adapt it to the needs of a growing number of passengers.”

Following the opening of the new units, Lagardère Travel Retail Poland will operate a total of 13 retail and food service outlets at Warsaw Modlin. The new commercial area is built around two concepts from Lagardère Travel Retail’s portfolio and will provide passengers with a total of 200 seats. Both outlets will operate in line with the airport’s flight schedule, serving customers from the first to the last Ryanair departure of the day. Costa Coffee will offer premium coffee, desserts and a range of grab-and-go meals, including wraps, sandwiches and salads. Meanwhile, 1Minute Smacznego!, Lagardère Travel Retail’s ‘foodvenience’ concept, will serve freshly prepared snacks and fast-food items alongside a broad selection of convenience products, groceries and travel essentials. The outlet will also feature the ‘Przystanek Kawa’ coffee-to-go concept and solutions designed to streamline order collection and improve customer flow.

“Warsaw Modlin is currently one of the fastest-growing regional airports in Poland, and our ambition is to support this growth by creating commercial spaces tailored to the specific needs of both the airport and its passengers,” said Dariusz Sinkiewicz, Deputy CEO, Lagardère Travel Retail Poland. “We were pleased to take on this fast-track project. Tailor-made solutions are at the heart of our approach, and our two flagship food service brands – 1Minute Smacznego! and Costa Coffee in the Light format – are a perfect fit for the airport’s profile and passenger mix.”

Lucio Rossetto, Regional COO Europe, Lagardère Travel Retail, added: “One of the biggest challenges facing airports today is the ability to rapidly adapt infrastructure to changing passenger traffic. In this respect, the project at Warsaw Modlin Airport was particularly demanding, as the development of the commercial area had to be delivered within a very ambitious timeframe. Thanks to the experience we have gained across hundreds of airports and railway stations worldwide, we are able to operate efficiently even in highly demanding environments. This kind of flexibility and ability to execute projects quickly will be among the key success factors for the travel retail industry in the years ahead.”