Fraport’s Kai Schmidhuber speaks to FTE about the Multichannel project and how the combination of stationary retailing and digitalisation is proving key to driving sales.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Fraport’s Kai Schmidhuber speaks to FTE about the Multichannel project and how the combination of stationary retailing and digitalisation is proving key to driving sales.
FTE speaks to Seateroo, SeatBoost and Seatfrog to find out how important mobile apps are becoming as a source of ancillary revenue for airlines.
Visa has launched a new programme for its cardholders, which provides them with exclusive discounts for airport services.
Seatfrog has announced that it is partnering with Amadeus Next, as they aim to bring the auction bidding service to travellers.
Ten years after the launch of Future Travel Experience, we are working harder than ever to inform and inspire industry collaboration and co-creation.
FTE recently attended the TFWA Inflight Focus Workshop to gauge the extent to which the inflight retail sector is responding to technology-enabled change.
Spring Airlines has teamed up with GuestLogix to enable its flight attendants to accept onboard payment for ancillary items via handheld point-of-sale devices.
A new grocery shopping concept called “emmasbox” is currently being trialled in the baggage reclaim area at Munich Airport’s Terminal 2.
Passengers flying from Gatwick Airport’s South Terminal will be able to download a selection of movies to their smartphones and tablets ahead of departure.
The so-called “Digiboo Zones” allow passengers to browse and download movies and TV shows to their personal electronic devices ahead of departure.
Find out how seatback self-service, in-flight concierges, commercial partnerships and smartwatch-based sales can help to increase in-flight sales.
Monarch Airlines will launch an Apple Watch app that allows passengers to order food, drinks and duty free products via their smartwatch while onboard.
Finnair has equipped its flight attendants with tablets, which can be used to process onboard F&B and retail purchases and payments.
The digital smart screens in the baggage reclaim hall include a “journey comparison generator”, which displays the various onward travel options.
Ranging from digital merchandising platforms to Near Field Communication-enabled payment solutions, FTE looks at the latest onboard retail solutions.
JetBlue Airways has started the roll out of Apple Pay, which allows passengers to pay for onboard products via their iPhone 6, iPhone 6 Plus or Apple Watch.
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