Future Travel Experience Ancillary, the world’s leading digital airline retailing show, will be held at the RDS in Dublin, 26-27 June.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Future Travel Experience Ancillary, the world’s leading digital airline retailing show, will be held at the RDS in Dublin, 26-27 June.
Travellers flying from Frankfurt Airport can now order duty free items online and have them delivered directly to an address within Germany.
The LCC has made hundreds of thousands of dollars in additional revenue since the launch of an initiative to deliver more personalised interactions.
Travellers buying Finnair flights from Skyscanner will be able to complete their purchase, including ancillaries, without leaving the Skyscanner platform.
IdeaWorksCompany has explored how the likes of Ryanair, AirAsia, Delta and United are using mobile apps to enhance ancillary revenues.
Passengers flying from Brussels South Charleroi Airport can browse more than 5,000 products online and opt to have them delivered to their home.
Fraport and Gebr. Heinemann have agreed to establish a joint venture that will run a total of 27 duty free and travel retail stores at Frankfurt Airport.
FTE readers can download an outstanding presentation from Steven Greenway, Deputy CEO, U-FLY Alliance, focused on “Passenger Experience 2025 Asia”.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
British Airways has launched a chatbot for the Facebook Messenger platform, which offers travellers personalised recommendations and offers.
AirAsia Group CEO Tony Fernandes has revealed plans to turn AirAsia into a fully fledged “digital airline” to increase ancillary revenues.
Following the launch of Airbnb Trips, FTE highlights what airlines can learn from the platform to help boost digital ancillary revenues.
FTE explores how a new generation of in-flight entertainment and connectivity solutions are presenting airlines with ancillary revenue generation opportunities.
Fraport’s Kai Schmidhuber speaks to FTE about the Multichannel project and how the combination of stationary retailing and digitalisation is proving key to driving sales.
FTE speaks to Seateroo, SeatBoost and Seatfrog to find out how important mobile apps are becoming as a source of ancillary revenue for airlines.
Visa has launched a new programme for its cardholders, which provides them with exclusive discounts for airport services.
Seatfrog has announced that it is partnering with Amadeus Next, as they aim to bring the auction bidding service to travellers.
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