Sydney Airport’s T1 International has now gone live with 12 of ICM’s Auto Bag Drop (ABD) units and 36 check-in kiosks. The installation is part of a greater project that promises to reduce check-in queues and enhance the overall passenger experience, bringing the same benefits to T1 that Qantas domestic passengers enjoy in T3.
The check-in kiosk software features the same design as the ABD units, creating consistency and familiarity for the passenger across the entire check-in and bag drop process.
The next generation ABD units integrate cutting-edge 3D scanning technology with an ergonomically-friendly design. The ABD units will also ensure real-time safety and security, with around-the-clock monitoring provided by ICM’s Sydney-based support team.
Richard Dinkelmann, CEO of ICM Group, commented: “We are delighted to see ICM’s self-service bag drop and check-in solutions in use at Sydney’s T1 International. Our products continue to deliver exceptional benefits to both airports and airlines, and present passengers with a simpler and faster process for checking-in their bags.
“It is very rewarding for us to see Sydney Airport embrace the new technology our world-leading products have to offer.”