Redefining the end-to-end passenger experience | Independent news and events
Cathay Pacific says the introduction of self-service technology at Gatwick Airport can reduce the check-in and bag drop process to less than 60 seconds.
FTE explores how airlines and airports across Asia are embracing new technologies and trends to help improve and simplify the passenger experience.
Technology is at the heart of the new T4, which will be the first terminal at Changi Airport to offer end-to-end Fast and Seamless Travel (FAST) for departing passengers.
Virgin Australia has piloted the OACIS solution at the Sydney Overseas Passenger Terminal, allowing passengers to utilise offsite check-in and bag drop.
Justin Erbacci, Los Angeles World Airports’ Chief Innovation & Technology Officer, discusses the tech-focused plans for Los Angeles International Airport.
Passengers flying with Alaska Airlines, Delta, Southwest, United, American and JetBlue have the option of using the remote bag drop facilities.
British Airways CEO Alex Cruz discusses the investments in on board Wi-Fi, the First Wing at Heathrow, biometric boarding, bag drop and more.
45 mobile self-service check-in kiosks have been installed at Auckland Airport, as the airport plans for expected record passenger throughput this summer.
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Adelaide Airport will introduce new check-in kiosks and bag drop units, as the airport moves to a common-use self-service platform.
FTE explores how permanent electronic bag tags, drive through bag drop and door-to-door baggage delivery could reshape the baggage process.
Manila International Airport Authority has taken the first steps towards transforming Ninoy Aquino International Airport into a leading IATA Fast Travel site.
Toronto Pearson Airport will be installing new self-service bag drop units in terminals 1 and 3, in partnership with Materna GmbH.
British Airways’ Philip Osmond and Portr’s Paul Mewett explain how the new ‘AirPortr + Bag Check-In’ Service could redefine the bag drop experience.
FTE explores how the likes of Hong Kong Airlines, Changi Airport, Malaysia Airlines and Star Alliance are embracing self-service technologies.
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