Cork Airport, in conjunction with Ryanair, has installed a series of new self-service, express bag check-in kiosks aimed at shortening check-in queue times and to enhance the overall passenger experience. The new kiosks, which are located on the ground floor of the terminal building, allow passengers to check-in their bags in a matter of minutes. In just five simple steps, passengers can weigh, tag and check-in their bags – all by using the Ryanair app on their mobile phone.
Ground handling staff will be on hand to assist any passengers with the new technology and in order to utilise the new self-service facilities, passengers should download the Ryanair app on their mobile phone before arriving at the airport.
“We pride ourselves on providing a fast, easy, friendly passenger experience at Cork Airport,” said Dorothy Coffey, General Manager – Operations, Safety and Facilities, Cork Airport. “These new self-service bag tag and drop kiosks will make that famous customer service at Cork Airport even easier and faster again for our Ryanair passengers. Cork Airport will fully recover its passenger traffic from COVID-19 this year and even substantially exceed pre-pandemic traffic levels. Our strategy is to keep growing whilst providing famously fast and friendly service.”