Materna IPS – a Partner of the FTE Baggage Innovation Working Group – has installed self-bag drop systems in the state-of-the-art new departure hall at St. Maarten’s Princess Juliana International Airport. With the completion of its new departure hall, the airport has fulfilled its promise to “deliver a passenger experience unlike any other in the Caribbean, featuring high-end services tailored to meet growing passenger needs”.
Materna IPS has played a pivotal role in helping to transform Princess Juliana International Airport into a sophisticated, state-of-the-art facility. Its self-bag drop systems enable more open space, while reducing queuing and ensuring a safe, secure, and hassle-free journey.
“Any modification that aids in optimising the transit of passengers and bags is certainly a victory for us,” said Brian Mingo, CEO, Princess Juliana International Airport. “Furthermore, we take pride in acknowledging that advancements facilitated by Materna IPS have streamlined passenger experiences henceforth ensuring a seamless journey for our travellers.”
The integrated Artificial Intelligence (AI) categorises distinct pieces of baggage based on previously learned shapes. This essential information influences the decision-making process regarding the suitability for checking or conveyance of a specific item. If it is determined that an item cannot be conveyed, passengers are instructed to use a special luggage tub – something that commonly occurs with backpacks characterised by loose straps recognised by Materna’s advanced software.
The self-bag drop systems are equipped with a security instruction system. If a passenger attempts to bypass security through the system an alarm will sound, and the entire baggage system will come to a halt.
“Materna is proud to work in partnership on such a critical operation with Princess Juliana International Airport and its airline partners,” said Gary McDonald, President, Materna IPS Americas. “It’s been remarkable to witness this transformation making SXM the most innovative airport in the Caribbean. We look forward to continued innovation at this crucial tourist hub.”