'On the Ground' Passenger Experience | Future Travel Experience

REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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3 - 4 June 2020

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12-13 Nov 2019

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Redefining the end-to-end passenger experience | Independent news and events

On the Ground News

How virtual reality technology brings British Airways’ new Club Suite to life

McCarran Airport adopts Collins Aerospace’s SelfPass biometric solution

SWISS to introduce new Flightpass for services departing from Geneva

ANA becomes first airline to utilise self-service bag drop at Narita Airport

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Singapore Airlines launches all-new mobile app

The app, designed for faster performance and improved usability, features new destination search, translation and bag measurement functions.

Mobile & Wearables // Aug 2019

Austin-Bergstrom Airport to test autonomous vehicles between terminals

The shuttle seats six people with additional room for standing passengers and has a built-in automated electric access ramp for wheelchair accessibility.

Wayfinding & Passenger Services // Aug 2019

China Southern Airlines to roll out electronic bag tags in partnership with BAGTAG

China Southern Airlines passengers on domestic flights from Baiyun International Airport will be able to check in using BAGTAG starting mid-August.

Baggage // Aug 2019

Star Alliance to develop biometric data recognition technology

Star Alliance has partnered with NEC to develop biometric technology which will improve the experience for frequent flyer customers of member airlines.

Biometrics // Aug 2019

AppChallenge at the heart of Singapore Airlines’ engagement with the global startup scene

FTE spoke to Singapore Airlines’ Jerome Thil and Travis Lim, who shared more details on SIA’s AppChallenge, supported by the FTE Innovation & Startup Hub.

Initiatives, Startups // Aug 2019

United Airlines introduces biometrics membership for MileagePlus members

Biometrics // Aug 2019

New remote check-in station now available for passengers travelling from Dubai Airport

Check-in // Aug 2019

Airlines and airports turn to new technologies to help improve accessibility

Wayfinding & Passenger Services // Jul 2019

7 airport and airline sustainability initiatives that can reduce the impact on the environment

Hospitality, Initiatives // Jul 2019

Bengaluru International Airport introduces kerb-to-gate biometric journey

BLR Airport has partnered with Vistara to launch the One-ID biometric platform technology, which was developed by Vision-Box.

Biometrics // Jul 2019

Queenstown Airport adopts end-to-end self-service solutions

Queenstown Airport has selected Elenium Automation to provide self-service solutions including kiosks, boarding gates, check-in counters and bag drop.

Check-in // Jul 2019

Gatwick Airport launches Facebook Messenger chatbot

The ‘Gatwick Chatbot’ on Facebook Messenger provides passengers with easy access to information before and during their trip.

Mobile & Wearables // Jul 2019

Future Travel Experience Asia EXPO

12-13 November 2019, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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FUTURE TRAVEL EXPERIENCE EMEA

3 - 4 June 2020

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Future Travel Experience Ancillary

03 - 04 June 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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Future Travel Experience Global

1-2 September 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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HIA reiterates ambitious plans following fifth anniversary celebrations

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On the Ground News

How virtual reality technology brings British Airways’ new Club Suite to life

McCarran Airport adopts Collins Aerospace’s SelfPass biometric solution

SWISS to introduce new Flightpass for services departing from Geneva

ANA becomes first airline to utilise self-service bag drop at Narita Airport

Subscribe to our newsletter

Singapore Airlines launches all-new mobile app

Austin-Bergstrom Airport to test autonomous vehicles between terminals

China Southern Airlines to roll out electronic bag tags in partnership with BAGTAG

Star Alliance to develop biometric data recognition technology

AppChallenge at the heart of Singapore Airlines’ engagement with the global startup scene

United Airlines introduces biometrics membership for MileagePlus members

New remote check-in station now available for passengers travelling from Dubai Airport

Airlines and airports turn to new technologies to help improve accessibility

7 airport and airline sustainability initiatives that can reduce the impact on the environment

Bengaluru International Airport introduces kerb-to-gate biometric journey

Queenstown Airport adopts end-to-end self-service solutions

Gatwick Airport launches Facebook Messenger chatbot

Future Travel Experience Asia EXPO

FUTURE TRAVEL EXPERIENCE EMEA

Future Travel Experience Ancillary

Future Travel Experience Global

HIA reiterates ambitious plans following fifth anniversary celebrations

Calling all airports and airlines: Submit your entry for the FTE Global Awards – deadline: 4 August

London Stansted Airport opens new check-in area as part of transformation project

Six major airports in Japan set to adopt facial recognition technology by 2020

Risk based screening – driving secure and seamless passenger experience through biometrics, machine learning and AI

Dubai Airports launches ‘realtimeDXB’ platform to manage airport operations

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