REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Content plans: Autonomous operations. Find out more >>
A new autonomous convenience store, Travelwell, has opened at Hong Kong International Airport, operated by Lagardère Travel Retail. The store deploys Artificial Intelligence and computer vision technology to streamline the shopping process.
The inaugural Aviation & Robotics Summit took place in Pittsburgh, the “robotics capital of the world”, on 18-20 April 2023.
Delta Sky Club has opened a new nature-inspired lounge on the upper level of the recently-expanded G Concourse at Minneapolis-Saint Paul International Airport, “delivering a full suite of amenities and signature hospitality”.
The new Western Sydney Airport has selected Amadeus as its strategic airport systems technology partner to “co-create the digital customer experience of the future”, including bag drop, boarding and biometrics services.
London Gatwick Airport has unveiled a new brand identity and refreshed vision focused on delivering a personalised passenger experience, as well as plans to simplify the airport journey and accelerate automation.
VINCI Airports is to launch a 14-hectare solar power plant at Lyon-Saint Exupéry Airport. Construction work will begin this autumn for a commissioning in the summer of 2024. It will produce 24 GWh of green electricity annually.
Pittsburgh International Airport and International Airlines Group have launched an innovation partnership that will explore exciting new solutions with the robotics and tech community.
Alaska Airlines is investing $2.5 billion in improvements to enhance the airport experience within its hubs and focus cities, with new technology and what it describes as “a reimagined, more seamless travel experience”.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has opened a new boarding area in Fiumicino Airport’s Terminal 1, “combining technological innovation and attention to the environment”.
A new Plaza Premium Lounge has opened at Adelaide Airport as one of the final pieces of the AU$200 million terminal expansion project that has significantly upgraded international arrivals and departures facilities.
Plaza Premium Group has opened a second lounge at Rome Fiumicino Airport. Located in the Terminal 1 Schengen area, the 400sqm lounge is designed to offer “a luxurious and refined experience to modern travellers”.
Hamburg Airport has introduced a new service, Slot & Fly, enabling travellers to reserve a 15-minute timeslot to access the security checkpoint. The service will streamline the security process for passengers.
MATAR, the Qatar Company for Airports Operation and Management, has implemented a smart digital solution at Hamad Airport, using AI-driven technology “to enhance automation, predictability, awareness and performance”.
The TSA and Austin-Bergstrom International Airport are installing new CT scanners at TSA checkpoints, making the security experience “more efficient and less stressful” for passengers.
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has entered the metaverse with the launch of ChangiVerse. The aim is to engage travellers, “serving them better through innovation and experimentation”.
VINCI Airports has opened a new phase of the modernisation and expansion project at Belgrade Airport. The new central processing building improves passenger experience and efficiency at check-in, security, and passport control.
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