REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Darin Juby, FTE’s Head of Baggage Transformation, discusses the recent reclaim optimisation Proof of Concept at Toronto Pearson and the key focuses of the FTE Baggage Innovation Working Group.
Using the electronic bag tags travellers will be able to tag their own bags via the Alaska Airlines mobile app and skip the step of printing traditional bag tags upon arrival at the airport.
The robot will guide travellers to points of interest and will utilise speech recognition and touch interactions to facilitate mobile ordering, display flight details, and more.
A TSA PreCheck enrolment initiative, provided by IDEMIA, has gone live at Austin-Bergstrom International Airport, streamlining passenger processing.
Operated by PPG’s brand AllWays, services include meet and assist, porter service, wheelchair and buggy service, travel concierge and many more.
Zurich Airport has deployed 20 self bag drop kiosks, supplied by Materna IPS, in its latest initiative to provide a seamless travel experience.
Here we highlight some of the most exciting products we spotted at PTE in Paris last week – from virtual queueing and touchless tech to NFTs, cloud and machine learning tools.
SITA will develop bespoke biometric and vertiport technology, which will initially be implemented at the Skyports Cergy-Pontoise vertiport testbed in Paris, planned for completion in September 2022.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Long Beach Convention Center, California
19-21 Sep 2022, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Travellers can create their secure American Airlines Mobile ID with TSA PreCheck membership, AAdvantage number, plus either a driver’s license or US passport.
View our visual round-up of the co-located FTE EMEA, Ancillary, World Airport Retailing & APEX Content Market events, which took place at the RDS in Dublin from 7-9 June 2022.
The most innovative airlines, airports and startups were recognised for their efforts to deliver transformative thinking, new commercial and ancillary strategies, and customer experience excellence at the FTE Dublin Awards ceremony.
Find out more about the innovative solutions that will be on display at FTE Dublin on 7-9 June from the industry’s most established global industry providers and startups.
FTE is pleased to announce that GTAA’s Director of Baggage Services Darin Juby has been appointed as FTE’s new Head of Baggage Transformation.
The new lounge boasts a spacious seating area that can accommodate up to 107 guests, as well as shower room facilities and other services.
Get Future Travel Experience news & updates sent to your inbox
