Airport Authority Hong Kong (AAHK) has awarded the tender for the development of an autonomous mass transportation system serving the SKYCITY at HKIA, creating an “exceptional experience”.
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Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Airport Authority Hong Kong (AAHK) has awarded the tender for the development of an autonomous mass transportation system serving the SKYCITY at HKIA, creating an “exceptional experience”.
Air France has reopened its fully renovated lounge at Cayenne-Félix Eboué International Airport. Customers can enjoy a bite to eat, work, or just relax in this “elegant and comfortable redesigned space”.
Oslo Airport is enhancing CX with an upgraded food & beverage offer in a renewed partnership with SSP. These will include internationally recognised brands, as well as outlets tailor-made for Oslo Airport.
In this video interview, Schiphol, Avinor, Incheon and nlmtd, share the vision for the groundbreaking new ‘BOOST’ initiative designed to transform the future of baggage handling through robotics and automation.
Munich Airport and Lufthansa have launched a new partnership with Miles & More. This unique cooperation offers travellers and visitors to Munich Airport “an even more attractive shopping experience”.
Emirates has unveiled its highly-anticipated premium lounge at Paris CDG. The exclusive 925sqm lounge aims to take premium travel to new heights, with a special focus on comfort and convenience.
Heathrow is giving up-and-coming British musical acts a unique platform this summer on the new ‘Heathrow Introducing’ stage in T5, as part of its “commitment to culture, innovation and excellence”.
Zurich Airport is partnering with Smiths Detection – an exhibitor at FTE Global (LA, 28-30 October 2024) – to trial CT security scanners, which enable travellers to leave liquids and electronics in hand baggage.
SSP has partnered with Cyprus Airports F&B to open a brand-new lounge, ‘SKALA’ Business Lounge, at Larnaca International Airport. The lounge is designed to combine modern comfort with Cypriot charm.
SEA Milan Airports has implemented the Pocket Flights next-generation flight information solution from AirportLabs at both Malpensa and Linate airports, as part of its commitment to leveraging cutting-edge tech.
The new Delta One Lounge at New York’s JFK International Airport – the first of its kind, and larger than any Delta Sky Club – is designed to offer a variety of experiences and amenities for the premium traveller.
Munich Airport is progressing rapidly in the development of its new pier at Terminal 1, with completion scheduled for the end of 2025, bringing “a significant enhancement in efficiency, service and comfort”.
Jacksonville International Airport has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times, as part of its commitment to deliver world-class terminal experiences.
Alaska Airlines – a Partner of the FTE Baggage Innovation Working Group – has opened a cutting-edge space at SFO’s Harvey Milk Terminal 1. The premium and enhanced CX includes automated bag drop.
Leeds Bradford Airport is transforming CX with new, cutting-edge security scanners. The next-generation screening technology enables travellers to leave liquids and large electronic items in their bags.
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a new ‘Digiport’ platform, including a WhatsApp chatbot and a ‘Smart Boarding’ process powered by AI.
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