Redefining the end-to-end passenger experience | Independent news and events
The likes of WOW air, JetBlue Technology Ventures, Vantage Airport Group and Gatwick, Hamad and Hong Kong international airports are already members.
Fraport AG and Volocopter GmbH have joined forces to develop concepts for ground infrastructure and operations required for air taxi services at airports.
The new brand signifies Dubai Airports’ transition from airport operator to a consumer-led company, as well as its ambition to become the world’s best airport.
The partnership with Vanderlande will focus on applying the latest autonomous vehicle technology to the baggage handling process at Hong Kong International Airport.
The new platform helps customers change their bookings and find out more about their consumer rights if their flight is disrupted.
The new KrisLab will enable the airline to embrace digitalisation in all aspects of its business operations through collaborative partnerships.
The AI Academy will revolutionise Etihad Airways by upskilling its workforce, optimising operations and creating alternative revenue streams.
As oneworld marks its 20th anniversary, the global airline alliance has unveiled a new digital platform that will benefit passengers and airlines.
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
19 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The new check-in area in the terminal building at Montréal-Trudeau Airport delivers an improved passenger experience with its 16 new self-bag-drop units.
Using Apple Maps on their iPhone or iPad, passengers can plan their journey through the airport and find nearby points of interest before their flight.
The yoga and meditation space is available for Cathay Pacific passengers at The Pier Business Class lounge at Hong Kong International Airport (HKIA).
The updates to the website and app are aimed at delivering a more seamless, user-friendly experience, from booking to online shopping and customer support.
Using the Take-Off Tips hologram bar, passengers at airports in Amsterdam, Oslo and Rio de Janeiro can chat to each other remotely.
Future Travel Experience reports from Singapore, where Lufthansa Innovation Hub has opened its second office. Its third office will soon open in Shanghai.
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