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REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

On the Ground News

Istanbul Airport CEO: “Big Data, biometrics and IoT allow for more collaboration and an open exchange of data between stakeholders”

New Air Arabia Abu Dhabi LCC to start operations on 14 July

Heathrow ready to host UK’s first COVID-19 airport testing trial

Changi, Heathrow, BA and SIA join trials to improve health and safety for aviation staff

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Avalon Airport to implement touchless self-service technology

Avalon Airport is set to become the first airport in Australia to implement self-service check-in and bag drop in partnership with Elenium Automation.

Check-in, Initiatives // May 2020

Pittsburgh Airport deploys autonomous UV cleaning robots

Pittsburgh International Airport (PIT) has become the first US airport to use autonomous robots with ultraviolet light technology for cleaning.

Robotics & AI // May 2020

IATA: Eliminating the “middle seat” will raise costs, ending the era of affordable travel

IATA has stated that it backs the use of face masks onboard, but opposes social distancing measures that would leave “middle seats” empty.

Crew Empowerment, Initiatives // May 2020

Iberia to carry out COVID-19 antibody tests on all employees

Iberia has announced that it will implement a special COVID-19 health plan to provide employees with robust protection against the virus.

Initiatives // May 2020

Heathrow launches COVID-19 detection trials

Some of the technology to be trialled at Heathrow include UV sanitation, facial recognition thermal screening and contact-free security screening equipment.

Initiatives, Security // May 2020

Eurowings invites passengers to help shape the future of air travel

Initiatives // May 2020

Air Canada launches new personal safety and hygiene programme to reassure travellers

Initiatives // May 2020

HKIA applies advanced cleaning technology to combat COVID-19

Initiatives, Robotics & AI // May 2020

FTE, APEX & Fast Future report: Digital transformation, automation and CX among investment priorities for airlines and airports amid COVID-19 disruption

Initiatives // May 2020

Incheon Airport presses ahead with AI, biometrics and big data plans amid global COVID-19 pandemic

Incheon Airport’s Jungy Han discusses the Smart Airport Team’s ambitious technology plans as well as the COVID-19 Free Airport strategy.

Initiatives, Robotics & AI // May 2020

Schiphol and partners to begin sustainable aircraft taxiing trial

Aircraft will be brought to the runway by a special tow vehicle, known as the “taxibot”, meaning aircraft engines will mostly remain turned off during taxiing.

Initiatives // Apr 2020

JetBlue passengers must wear face masks or coverings from 4 May

All JetBlue customers must wear a face mask or face covering throughout the journey as part of measures to help slow the spread of COVID-19.

Initiatives // Apr 2020

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Future Travel Experience APEX Asia EXPO

10-11 November 2020, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Global

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Future Travel Experience Ancillary

Mandalay Bay Convention Center, Las Vegas

7-9 Dec 2020 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

Dublin, Ireland

9-10 June 2021

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Heathrow’s COVID-19 response: “Technology and innovation will be key to us resuming normal operations”

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On the Ground News

Istanbul Airport CEO: “Big Data, biometrics and IoT allow for more collaboration and an open exchange of data between stakeholders”

New Air Arabia Abu Dhabi LCC to start operations on 14 July

Heathrow ready to host UK’s first COVID-19 airport testing trial

Changi, Heathrow, BA and SIA join trials to improve health and safety for aviation staff

Subscribe to our newsletter

Avalon Airport to implement touchless self-service technology

Pittsburgh Airport deploys autonomous UV cleaning robots

IATA: Eliminating the “middle seat” will raise costs, ending the era of affordable travel

Iberia to carry out COVID-19 antibody tests on all employees

Heathrow launches COVID-19 detection trials

Eurowings invites passengers to help shape the future of air travel

Air Canada launches new personal safety and hygiene programme to reassure travellers

HKIA applies advanced cleaning technology to combat COVID-19

FTE, APEX & Fast Future report: Digital transformation, automation and CX among investment priorities for airlines and airports amid COVID-19 disruption

Incheon Airport presses ahead with AI, biometrics and big data plans amid global COVID-19 pandemic

Schiphol and partners to begin sustainable aircraft taxiing trial

JetBlue passengers must wear face masks or coverings from 4 May

Future Travel Experience APEX Asia EXPO

Future Travel Experience Global

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Heathrow’s COVID-19 response: “Technology and innovation will be key to us resuming normal operations”

Emirates steps up COVID-19 safety measures for passengers and staff

Air Canada passengers must now wear face masks or coverings

Emirates conducts rapid COVID-19 tests for passengers at Dubai International Airport

Register for FTE APEX Virtual Events, Webinars and Pitch Sessions – free for airlines and airports

CVG Airport deploys Avidbots Neo floor-scrubbing robots

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