REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The co-located APEX FTE EMEA and Ancillary & Retailing 2026 events concluded with the FTE Innovate Awards ceremony – the industry’s definitive innovation platform. The FTE EMEA Startup Innovation Award was also presented.
Future Travel Experience has announced the winners of the FTE World Airline Ancillary and World Airport Retailing Awards 2026, as well as the airline and airport leaders from this year’s FTE Digital Transformation Power List EMEA.
Ahead of the launch of the exclusive Commercial Collaboration Playbook at APEX FTE Ancillary & Retailing, Munich Airport, MAI, Heathrow and AJet share their perspectives on creating new revenue opportunities through collaboration.
Changi Airport has unveiled a sports-themed Peanuts experience featuring Snoopy and his siblings, combining immersive installations, family entertainment, retail activations and digital engagement across its terminals.
Schiphol, together with easyJet, Airbus and Menzies Aviation, has launched the world’s first electric TaxiBot, supporting more sustainable aircraft taxiing while reducing fuel burn, emissions and apron noise.
Condor has partnered with Airportr to launch a door-to-flight baggage service at Frankfurt Airport, enabling passengers to check-in luggage from home or a hotel and enjoy a more seamless airport experience.
Riga Airport has awarded new long-term commercial concessions across retail, food & beverage and lounge services, bringing leading international operators onboard to enhance passenger experience and support local brands.
Discover the innovative solutions that will be on display at APEX FTE EMEA and Ancillary & Retailing on 9 to 11 June 2026 from the industry’s most established global industry providers and a major showcase of pioneering startups.
VINCI Airports has inaugurated Annecy Haute-Savoie Mont-Blanc Airport’s new terminal, delivering major upgrades in passenger experience, sustainability and accessibility as part of a wider modernisation plan.
Alaska Airlines will open a new 41,000 sq ft global lounge at Seattle-Tacoma in late-2027, offering 700 seats, premium dining, bars and dedicated spaces for international travellers as part of its wider investment in CX.
The Port Authority of New York and New Jersey has approved $75 million in near‑term upgrades for Newark Liberty’s Terminal B, launching a three‑year, $200 million programme to modernise passenger areas.
Aeroporti di Roma has unveiled Pietro Consagra’s Muro Bianco in FCO T1, deepening its partnership with the National Gallery of Modern and Contemporary Art to bring Italian culture into the passenger experience.
Sofia Airport has secured €450 million in international financing to build its new Terminal 3 and modernise existing infrastructure, marking a major milestone for Bulgaria’s long-term growth and PPP development.
MSP is planning its largest concessions redevelopment in over a decade, covering 80,000 sq ft and paving the way for 47 new venues across both terminals, focused on more convenience and improved dwell space.
Heathrow has opened the UK’s first RELAY store in T2, introducing a versatile travel essentials concept from Lagardère Travel Retail that blends convenience, food‑to‑go and pharmacy services, with three more stores to follow.
Orlando International Airport has hosted a major electric aviation demonstration with BETA Technologies and partners, showcasing aircraft, operators and infrastructure for cargo, medical and passenger missions across Florida.
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