Ontario International Airport expands next-gen security checkpoints

Ontario International Airport has opened an expanded security screening checkpoint in Terminal 2, introducing new capacity and passenger processing technologies designed to improve flow, efficiency and overall CX.

Summary:

Ontario International Airport (ONT) has opened an expanded passenger screening checkpoint in Terminal 2, with further enhancements planned for Terminal 4.
The modernised security facilities increase screening capacity while introducing new technologies designed to improve passenger flow and operational efficiency.
The investment supports ONT’s long-term growth strategy by helping deliver a faster, more seamless airport experience for travellers.

Travellers flying through Ontario International Airport (ONT) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – will enjoy a faster, more seamless security screening experience with the opening of a dramatically expanded passenger screening checkpoint in Terminal 2, with similar enhancements scheduled to open soon in Terminal 4.

The project, years in the making, represents one of the most significant improvements to the airport’s passenger processing system since ONT returned to local ownership nearly a decade ago. Designed to improve passenger flow while incorporating the latest security technologies, the expanded checkpoint is the newest investment in ONT’s commitment to providing travellers with a convenient, efficient airport experience. The checkpoint expansion is designed to ensure the airport continues meeting demand while maintaining the convenience that has become a hallmark of the ONT experience.

“The return of Ontario International Airport to local ownership gave us the opportunity to think beyond today’s needs and invest for the future,” said Alan D. Wapner, President of the Ontario International Airport Authority Board of Commissioners and Ontario Mayor pro Tem. “This project reflects that long-term vision. As millions more travellers choose ONT, we’re making sure they enjoy an airport experience that is not only among the safest in the nation, but also among the easiest and most efficient.”

The modernisation includes two new security screening lanes in Terminal 2, significantly increasing passenger screening capacity during peak travel periods. To create the additional space, the secure exit corridor was relocated west of the existing checkpoint, improving passenger circulation throughout the terminal. The new exit corridor features state-of-the-art technology to enhance and facilitate security.

Enhancements to Terminal 4 will include one new security screening lane and, as in Terminal 2, a secure new exit corridor.

The upgraded checkpoint incorporates advanced security and passenger guidance technologies, including enhanced monitoring systems, new document verification equipment, upgraded closed-circuit television systems and digital information displays that help guide travellers through the screening and exit process.