Delta’s premium lounge experience will bring what is described as a heightened level of service and hospitality to customers at JFK, LAX and BOS in 2024, with a “highly personalised level of service”.
![Delta to launch premium lounge experience at JFK, LAX and BOS in 2024 for “highly personalised and dedicated level of service”](https://www.futuretravelexperience.com/wp-content/uploads/2024/02/Delta-new-premium-lounges-768x403.jpg)
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Delta’s premium lounge experience will bring what is described as a heightened level of service and hospitality to customers at JFK, LAX and BOS in 2024, with a “highly personalised level of service”.
MUC’s LabCampus is to welcome Exotec – a pioneer in scalable robotics systems – which is establishing its new HQ at the innovation hub. It strengthens LabCampus’ position in AI, mobility, and tech expertise.
IAG and DFW are the latest Corporate Partners to join the FTE Hub. In this article, they share their objectives, as they look to engage with a diverse network of startups and industry innovators.
FTE is delighted to announce International Airlines Group (IAG) as a Headline Partner of the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024.
Denver International Airport has opened its new West Security Checkpoint as part of the Great Hall Program, with “advanced technology creating a more efficient process and better experience for passengers”.
Materna IPS – a Partner of the FTE Baggage Innovation Working Group – has installed self-bag drop systems in the state-of-the-art new departure hall at St. Maarten’s Princess Juliana International Airport.
Shannon Airport has streamlined the experience of passengers travelling to the US with the introduction of an innovative app, which is designed to reduce inspection time at the US pre-clearance facility.
International Airlines Group (IAG) invited FTE for a briefing on its innovation activities. We learned how IAG will be collaborating with its partners on trials covering robotics & automation, AI & ML, and more.
Bob Kwik, Global Head of Airports and Ground Transportation, Amazon Web Services, shares his perspective with FTE on the hot topic of generative AI and how airports can use it to help their customers.
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – and Aurrigo are collaborating to test the latest version of the electric autonomous vehicle, Auto-DollyTug.
Swedavia, Airbus, Avinor, SAS and Vattenfall have signed a Memorandum of Understanding (MoU) to work together to develop infrastructure for hydrogen-powered aviation at airports in Sweden and Norway.
Liverpool John Lennon Airport and SSP have announced an extension of their partnership until at least 2036. A £9 million investment will completely transform the food and beverage offer at the airport.
Tallinn Airport has joined the Baltic Sea Region HyAirport project, which aims to amass knowledge and create conditions for the adoption of hydrogen in aviation, as it prepares for alternative fuels.
As part of its commitment to reflecting the vibrancy of Toronto through unique art activations, Nieuport Aviation has unveiled the ‘Project T-Dot’ exhibit in the passenger terminal at Toronto City Airport.
Tampere-Pirkkala Airport has upgraded its food & beverage offer with new cafés and restaurants in the departure hall and gate area after security, as it “systematically develops the customer experience”.
LGW has become the first international airport to open an ‘Electric Forecourt’ – a dedicated electric vehicle charging station. It is part of the airport’s commitment “to creating a low-carbon economy”.
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