REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Kansai International Airport has completed its Terminal 1 transformation, unveiling a new international retail zone featuring 24 outlets and Japan’s largest walk-through duty free store to enhance the passenger journey.
San José Mineta International Airport is enhancing accessible travel with The Nest by Nutanix, a sensory-friendly space designed to support neurodivergent children and families throughout their airport journey.
Travel Retail Vilnius has reopened a redesigned walk-through duty free store at Vilnius Airport, combining immersive retail experiences, local cultural influences and integrated passenger flows within the airport’s wider transformation.
Plaza Premium Group has opened The Maharaja Lounge for Air India at San Francisco International Airport, bringing a premium hospitality experience inspired by Indian heritage to one of the airline’s key global hubs.
Manchester Airport is set to enhance the passenger experience with a new 300-seat Aspire lounge opening in Terminal 2 in August 2026, offering dedicated spaces for dining, relaxation, socialising and work.
Changi Airport has unveiled a sports-themed Peanuts experience featuring Snoopy and his siblings, combining immersive installations, family entertainment, retail activations and digital engagement across its terminals.
Schiphol, together with easyJet, Airbus and Menzies Aviation, has launched the world’s first electric TaxiBot, supporting more sustainable aircraft taxiing while reducing fuel burn, emissions and apron noise.
Nice Côte d’Azur Airport has completed a major retail transformation, introducing luxury brands, local artisan concepts and innovative shopping experiences inspired by the identity of the French Riviera.
Hong Kong International Airport has opened its new Terminal 2, introducing advanced self-service technologies, smart security screening and enhanced passenger facilities to streamline the travel journey.
Lagardère Travel Retail has opened a new gate-side Duty Free Express store at Lima’s Jorge Chávez International Airport, giving passengers a convenient last-minute shopping option before boarding.
Minneapolis-St. Paul International Airport has unveiled Portal Lounge, an immersive new concept blending premium dining, gaming and social experiences to meet evolving traveller expectations and redefine airport dwell time.
Condor has partnered with Airportr to launch a door-to-flight baggage service at Frankfurt Airport, enabling passengers to check-in luggage from home or a hotel and enjoy a more seamless airport experience.
Riga Airport has awarded new long-term commercial concessions across retail, food & beverage and lounge services, bringing leading international operators onboard to enhance passenger experience and support local brands.
Discover the innovative solutions that will be on display at APEX FTE EMEA and Ancillary & Retailing on 9 to 11 June 2026 from the industry’s most established global industry providers and a major showcase of pioneering startups.
VINCI Airports has inaugurated Annecy Haute-Savoie Mont-Blanc Airport’s new terminal, delivering major upgrades in passenger experience, sustainability and accessibility as part of a wider modernisation plan.
Alaska Airlines will open a new 41,000 sq ft global lounge at Seattle-Tacoma in late-2027, offering 700 seats, premium dining, bars and dedicated spaces for international travellers as part of its wider investment in CX.
Get Future Travel Experience news & updates sent to your inbox
