REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>
Vantage Airport Group has celebrated the opening of the brand-new single terminal at Kansas City International Airport, which is described as “a once-in-a-decade opportunity to transform the guest experience”.
Virgin Atlantic has formally joined SkyTeam, becoming the alliance’s first UK member airline and enhancing its transatlantic network, while providing “a consistent, seamless customer experience”.
Fraport is trialling an autonomous baggage and cargo tractor at Frankfurt Airport to enhance both operational efficiency and its role as “a future-focused company”.
Manchester Airport has launched the ’Little Book of Travel Tales’, with stories written by children who have recently flown through the airport. It will be distributed free to children travelling over Easter.
Aeroporti di Roma is implementing smart security at Rome Fiumicino Airport with new CT scanners, which means passengers no longer need to remove liquids and electronic devices from hand baggage.
Delta has expanded its Sky Club network with the opening of an airline lounge at the newly-transformed Kansas City International Airport. The Kansas City Club features a “signature lounge experience”.
Toronto Pearson could be the first airport in the world to purchase the AI-based next-generation HEXWAVE walkthrough security portal to seamlessly screen for potential threats.
Noida International Airport has signed an agreement for Smiths Detection to supply both passenger and hold baggage screening equipment “to help ensure safety and efficiency for passengers”.
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Hawaiian Airlines has invested in a new multimillion-dollar TSA security checkpoint at Honolulu’s Daniel K. Inouye International Airport, alleviating congestion and “creating a better travel experience”.
The Aviation & Robotics Summit – an interdisciplinary series of workshops, robotics industry site tours, and networking opportunities – will take place in Pittsburgh, 18-20 April.
Matt Breed, Chief Information Officer, shares how Seattle-Tacoma International Airport has used ChatGPT, along with the potential for Artificial Intelligence and Machine Learning to improve at an exponential rate.
Air Canada is piloting digital identification on select flights departing from Vancouver Airport to Winnipeg, and at the Air Canada Café at Toronto Pearson Airport, offering passengers paperless, seamless boarding.
San Antonio International Airport has unveiled preliminary designs for its new terminal, which will “reimagine the passenger experience – creating a sense of place for everyone arriving in San Antonio”.
Cairns Airport is to begin the transformation of its international terminal. It is described as an opportunity to “revolutionise the terminal” and create “a contemporary space” for passengers.
Singapore Changi Airport’s Terminal 1 has a new, AI-powered immersive retail experience, which “harnesses the power of data and technology to deliver personalised customer-centric experiences”.
Perth Airport has signed a concession agreement with Travel Point Group to deliver the first Gaming Point in an airport. The new gaming lounge will “offer passengers increased entertainment options”.
Get Future Travel Experience news & updates sent to your inbox
