REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Billy Bishop Toronto City Airport has opened a new U.S. Preclearance facility, allowing travellers to complete border inspections before departure and streamlining the journey for passengers flying from Toronto to the U.S.
Kansai International Airport will reopen its renovated Terminal 2 (Domestic) on 1 April 2026, with self-baggage drop, smart security lanes and an expanded food and retail offer to streamline processing and enhance CX.
Tampa International Airport has introduced new Blue Shuttles at Airsides A and C, featuring next-generation vehicles to modernise its automated people mover system and enhance the passenger journey.
In this deep-dive article, Munich Airport and Lufthansa discuss their collaboration on a Proof of Concept exploring how robotics, automation and autonomous vehicles could transform aircraft turnaround processes at a major hub.
Plaza Premium Group expands its U.S. presence with the launch of two new lounges at Dallas-Fort Worth International Airport. The Plaza Premium First and reimagined Plaza Premium Lounge aim to redefine luxury and convenience.
Reno-Tahoe Airport Authority has broken ground on a $650 million expansion. The ‘New Gen A&B Concourses’ project will nearly double capacity while enhancing passenger experience, technology and efficiency.
Korean Air has unveiled a next-generation flagship lounge at Los Angeles International Airport, marking a major investment in premium passenger experience and the airline’s global brand transformation.
Tampa International Airport has introduced biometric Enhanced Passenger Processing with U.S. CBP, enabling U.S. citizens to clear international arrivals through touchless facial comparison technology.
PIT has opened a redesigned international arrivals processing area, enabling faster entry with digital identity programmes and completing key Concourse C upgrades under its $1.7bn Terminal Modernization Program.
A new Blue Sky Premier Lounge has opened at Juanda International Airport in the latest collaboration between Airport Dimensions and Blue Sky Group, delivering locally inspired hospitality and flexible passenger spaces.
We are delighted to announce that Changi Airport Group has signed up as a Headline Partner of APEX FTE EXPO Asia 2026 – a unique mega event for the aviation sector – which takes place in Singapore on 18-19 November 2026.
To mark International Women’s Day 2026, FTE spotlights female leaders from Schiphol Group, Star Alliance, CLT, Aeroporti di Roma, Vancouver Airport Authority, RAVE Aerospace, DEN, KLM, Fraport, Anuvu, and AirFi.
American Airlines is reimagining Concourse D at Miami International Airport, adding 17 gates, improved boarding flow, and enhanced dining and retail, creating a seamless, comfortable experience for travellers.
The Port Authority of New York and New Jersey will test electric autonomous shuttles at Newark Liberty International Airport in spring 2026, evaluating zero-emissions AVs to connect with the new AirTrain Newark system.
Melbourne Airport has announced a $4.5 billion expansion of its international terminal, adding five gates, new aircraft stands and expanded check-in and baggage facilities to enhance passenger experience.
San Diego International Airport has launched SAN Assist, a new programme offering personalised support and familiarisation tours to help travellers with non-visible disabilities navigate the airport with greater comfort.
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