REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
American Airlines is opening a new Admirals Club lounge at Chicago O’Hare, offering more space and upgraded amenities. The 10,000-square-foot lounge will feature unique offerings to elevate the travel experience.
Qantas has launched a major refresh of its regional lounge network, starting with upgrades at seven lounges across Australia. The significant investment will offer improved amenities and better technology for travellers.
Miami International Airport has launched TSA PreCheck Touchless ID at concourses D, E, and H, offering eligible travellers a faster, touchless identity verification process using cutting-edge biometric technology.
The New Terminal One at JFK has launched Enhanced Passenger Processing, a next-generation biometric system to speed up international arrivals for a more efficient, secure travel experience.
Sydney Airport has appointed Grimshaw and Mott MacDonald as lead consultants for its T2-T3 terminal link project, part of a $6 billion capital programme to deliver a more efficient, resilient, and world-class passenger experience.
Vantage Group, Iberia, Threedot, MUC, Icelandair, LHR, LOT Polish Airlines, AMS, Kinetic Consultancy, FRA and KEF share their insights into the key trends and technologies that will shape ancillary & retailing strategies in 2026 and beyond.
We are delighted to announce that aviation media and events leader Max Gosney has joined FTE as our new Managing Director, bringing 15 years’ industry expertise and a track record in shaping aviation dialogue and innovation.
Austin-Bergstrom International Airport has unveiled the West Infill expansion, featuring a new TSA checkpoint, upgraded infrastructure and passenger-focused enhancements under the Journey With AUS program.
Tampa International Airport has unveiled the final design for its new Airside D, a state-of-the-art terminal set to open in 2029. The 16-gate facility will provide enhanced amenities and innovative passenger services.
JFK T4 has welcomed two local F&B brands, bringing authentic New York flavours into the airport experience. The openings highlight a wider push to support diverse small businesses through innovative concession partnerships.
Nantes Atlantique Airport has commissioned new electrified ground infrastructure, investing €15 million to reduce emissions from airside operations. The project supports VINCI Airports’ net-zero strategy and boosts efficiency.
San Francisco International Airport has approved Waymo to launch its fully autonomous ride service, offering passengers a safe, sustainable, and innovative transport option as part of a groundbreaking pilot.
Hamad International Airport is enhancing inclusivity and accessibility by introducing the Hidden Disabilities Sunflower program. By wearing the Sunflower, travellers can quietly signal that they may need additional support.
Vienna Airport has revealed its food and beverage partners for the new Terminal 3 Southern Expansion, set to open in 2027. The line-up features iconic local and international brands, offering a rich culinary experience.
Changi Airport and Jewel celebrate the ‘Year of the Horse’ with animatronic horses, festive horticulture, a Lunar New Year bazaar, and 24-hour lounge dining, offering travellers an immersive and auspicious celebration.
Delta is upgrading its Sky Clubs with major renovations at Philadelphia and refreshed lounges in Atlanta, increasing seating, improving flow, and enhancing comfort, with further expansions planned at JAX, TPA and LAS.
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