REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Seattle-Tacoma International Airport has completed the $546 million SEA Gateway Project, transforming the north end of the terminal with a modern, light-filled and more efficient customer journey from curb to gate.
Frankfurt Airport has become the first in the world to trial Auracast broadcast audio, streaming gate announcements directly to passengers’ hearing aids, earbuds and smartphones via Bluetooth.
Istanbul Sabiha Gökçen International Airport has welcomed the opening of a new Plaza Premium Lounge. There are also plans for a Plaza Premium First lounge at the airport, featuring personalised hospitality.
BLR Airport has unveiled ‘Gate Z’ – a Gen Z-inspired social lounge that blends community-driven spaces, lifestyle-led design, sustainability and AI-enabled personalisation to meet the expectations of modern travellers.
Our comprehensive focus on the key baggage trends set to shape the industry in 2026 and beyond features compelling insights from FTE Baggage Innovation Working Group (BIWG) Captains and a wide selection of BIWG Partners.
Aeroporti di Roma has welcomed the opening of Europe’s inaugural Plaza Premium First Lounge at Fiumicino Airport, which is designed to blend personalised service, immersive cultural experiences and digital innovation.
VINCI Airports has completed the modernisation of Lisbon Airport’s Terminal 2, enhancing passenger comfort, capacity and operational efficiency as part of its wider €300 million UPGRADE investment programme.
Perth Airport is partnering with Bechtel on the Implementation Phase of its ‘One Airport’ vision. The complex and ambitious infrastructure program “will deliver greater efficiency and a better travel experience for passengers”.
Changi Airport has deployed its first fleet of fully driverless autonomous tractors for airside operations, following nearly a year of rigorous trials covering more than 5,000 test trips, enhancing productivity, safety and reliability.
Seattle-Tacoma International Airport has selected Boldyn Networks to design, build and manage seamless, next-generation 5G connectivity, supporting streaming, video calls, digital wayfinding, and real-time flight updates.
Hong Kong International Airport has welcomed the opening of a second space by premium lounge brand Kyra. Situated in Terminal 1’s West Hall, the lounge offers a variety of dining, relaxation and work-friendly areas.
Aruba Airport Authority, in partnership with U.S. Customs and Border Protection and iProov, has announced that biometric Enhanced Passenger Processing is now live at Aruba’s U.S. Pre-Clearance facility.
Brisbane Airport is deploying two modules from Copenhagen Optimization’s Better Airport software suite, introducing a data-driven framework to strengthen the airport’s security operations and enhance CX.
Manchester Airport has welcomed the opening of a new premium bar by Fever-Tree in the newly transformed Terminal 2. The opening supports the airport’s efforts to elevate the end-to-end passenger experience.
UrbanV and Pax Aeroportos are partnering to co-develop vertiport infrastructure at São Paulo’s Campo de Marte and Rio de Janeiro’s Jacarepaguá airports, supporting Advanced Air Mobility in Brazil.
The Transportation Security Administration is deploying Rohde & Schwarz QPS201 security scanners with advanced imaging technology at airport checkpoints in the U.S. host cities of the 2026 FIFA World Cup.
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