JetBlue has announced Blueprint by JetBlue, a personalised inflight experience platform designed to provide travellers with more customisation across their journey, beginning with new IFE features.
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Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>JetBlue has announced Blueprint by JetBlue, a personalised inflight experience platform designed to provide travellers with more customisation across their journey, beginning with new IFE features.
Saudia has launched its innovative digital platform, the Travel Companion, powered by advanced AI. This is part of a two-year plan to revolutionise the travel industry by embracing digital innovations.
United Airlines is making it easier for passengers to sit in their favourite seat type, even if their preferred seat isn’t available during booking. Travellers can find the new feature in the United mobile app.
WestJet has purchased the first SAF supplied in Canada by Shell Aviation, a key step in its mission to achieve net-zero by 2050, “enhancing position as a first mover in sustainability technologies”.
Korean Air has completed its first comprehensive Urban Air Mobility (UAM) operations demonstration with partners including Incheon International Airport Corporation, as it develops a UAM ecosystem.
American Airlines has introduced premium onboard enhancements, including a reimagined amenity kit series and bedding, as well as elevated dining. CX will be further enhanced with the Flagship Suite seats.
HK Express, a wholly-owned subsidiary of the Cathay Group, has partnered with Google Cloud to advance the airline’s data innovation strategy and enhance customer satisfaction with Artificial Intelligence.
Air New Zealand has selected Wellington and Marlborough airports as the ports for its first all-electric aircraft. The airline announced the purchase of its first next-generation aircraft late last year.
Aer Lingus – a member of IAG (a Headline Partner of the co-located FTE EMEA and FTE Ancillary & Retailing events, Dublin, 11-13 June 2024) – has launched a new summer menu and expanded its IFE library.
Hawaiian Airlines has introduced its new flagship aircraft, the Boeing 787-9, into service with an island-inspired cabin design, providing passengers “with an unforgettable Hawaii travel experience”.
Lufthansa is adding to the culinary offering in Business Class on long-haul flights, including exclusive bread, as a further step towards the “goal of creating a whole new level of excitement for guests.”
Fiji Airways is investing in new, cutting-edge Artificial Intelligence (AI) technology as part of efforts to further optimise operational performance and provide a seamless travel experience for passengers.
Cathay Pacific has unveiled its all-new Premium Economy cabin experience. Coming to its retrofitted Boeing 777-300ER aircraft this year, the cabin aims to set a new standard for comfort and privacy.
Wizz Air has announced its new aspiration to power 10% of its flights with sustainable aviation fuel (SAF) by 2030. This new target builds on the airline’s ongoing investments in SAF development.
Founder & CEO Daniel Coleman provides an update on some of the key Future Travel Experience projects for the next few months, including our landmark in-person events and rapidly-growing FTE Communities.
All Nippon Airways will offer complimentary WiFi for its Business Class passengers on international flights, beginning this summer. The expanded service is part of efforts to “continuously elevate CX”.
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