REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
All Nippon Airways will introduce renewed First and Business Class amenity kits on international routes from April 2026, combining premium beauty products and sustainable materials to further enhance inflight CX.
Vueling has selected gategroup as its new Retail-on-Board and catering partner, introducing a digital retail ecosystem designed to enhance inflight retail, strengthen culinary delivery and improve operational efficiency.
Air Canada has introduced the first refreshed Boeing 737 MAX 8 at Air Canada Rouge, featuring seatback entertainment, reclining seats and fast, free WiFi as part of a broader cabin renewal and fleet modernisation.
SAS is introducing Share Item Location in Find Hub, offering travellers real-time location sharing for their tagged items. This innovative feature provides travellers with more control and accelerates baggage recovery.
Virgin Atlantic has launched a new mobile app that centralises bookings, boarding, real-time notifications and AI-powered support, helping travellers manage every step of their journey while tracking Flying Club rewards.
Brussels Airlines is upgrading its inflight passenger experience across cabins, with major enhancements to Premium Economy on long-haul flights and new culinary concepts designed to deliver a boutique-hotel-style journey.
To mark International Women’s Day 2026, FTE spotlights female leaders from Schiphol Group, Star Alliance, CLT, Aeroporti di Roma, Vancouver Airport Authority, RAVE Aerospace, DEN, KLM, Fraport, Anuvu, and AirFi.
Lufthansa is rolling out IATA Turbulence Aware technology, giving pilots real-time turbulence data from participating airlines to enhance passenger comfort, improve flight safety, and support more accurate weather forecasts.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Aeroméxico is transforming its Business Class dining experience with a bespoke collection by NewTerritory, reflecting modern Mexican culture and enhancing service, comfort, and efficiency across its 787 fleet in 2026.
Japan Airlines is refreshing its international inflight dining, featuring menus by top Japanese chefs, RED U-35 talent, and an expanded premium beverage selection, enhancing the onboard experience across all classes.
Virgin Australia will continue offering Pets in Cabin services on eligible domestic flights, expanding to Adelaide and Launceston, after celebrating its 1,000th pet onboard and meeting strong demand from travellers with small pets.
Finnair has introduced a new soundscape by Finnish composer Lauri Porra, enhancing the passenger journey from booking to landing with music inspired by Finnishness, travel emotions, and a sense of calm adventure.
ZIPAIR has become Asia’s first airline to operate commercial flights with SpaceX’s Starlink, offering passengers free high-speed inflight connectivity while enabling onboard service systems and digital operations.
American Airlines is expanding digital self-service options for checked baggage, enabling prepayment at booking, automated refunds and faster bag drop via kiosks to streamline the airport journey.
Lufthansa is modernising 38 A320 aircraft with new seats, larger overhead bins and in-seat USB power, aligning its short- and medium-haul cabins with long-haul standards while improving comfort and boarding efficiency.
United Airlines is strengthening its loyalty ecosystem with new MileagePlus cardholder benefits, including accelerated mileage earning and award discounts, in a strategic push to grow engagement and co-brand revenue.
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