Japan Airlines has announced that it will begin introducing its new Airbus A350-1000 international aircraft in January 2024 “to enhance customer satisfaction and to strive towards a sustainable future”.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Bringing together aviation and robotics industry professionals for a three-day interdisciplinary series of conference sessions, workshops, robotics innovation tours, and networking opportunities with the primary goal of solving aviation business and operational challenges with robotics solutions.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>Japan Airlines has announced that it will begin introducing its new Airbus A350-1000 international aircraft in January 2024 “to enhance customer satisfaction and to strive towards a sustainable future”.
Frequent flyers will be able to earn and use Qantas Points when booking live events and experiences, enjoy pre-sales and access ticket and travel packages in a partnership between Qantas and Ticketek.
airBaltic has identified ways to drive efficiency with Artificial Intelligence (AI) in its daily work. The airline is rapidly growing its AI usage and is working with solutions in multiple business areas.
easyJet is providing reusable cutlery and cups for its crew inflight to stop unnecessary waste from single use plastics and disposable wooden cutlery, as it continues to trial sustainability initiatives.
FTE Global 2023 included a session on “How should CX strategies evolve on the ground, and in the sky, to better serve all types of passengers by 2030?” featuring Riyadh Air, MIA, EL AL & more. Watch the video.
Air New Zealand has announced the ALIA as the airline’s first purchase of a next-generation aircraft in its Mission Next Gen Aircraft programme. Designed by BETA Technologies, it will join the fleet in 2026.
Aerolíneas Argentinas has selected Intelsat to provide inflight connectivity service on 18 Airbus A330 and Boeing 737 MAX aircraft. It is the first in Latin America to use Intelsat’s new ESA antenna.
Pegasus Airlines is establishing a Technology Innovation Lab in Silicon Valley to secure its digitalisation journey. The focus is on AI, mobile capabilities, self-service, and other cutting-edge tech.
In this video interview, Tomasz Pawliszyn, CEO, AirHelp, shares his perspective on how CX strategies should evolve on the ground, and in the sky, to better serve all types of passengers by 2030.
Virgin Atlantic’s historic flight on 100% Sustainable Aviation Fuel took place on 28 November 2023 from London Heathrow to New York JFK, marking the culmination of a year of “radical collaboration”.
As part of its “commitment to offer an unparalleled entertainment experience” Cathay Pacific has announced it is the first airline in Asia-Pacific to feature Disney+ Original titles as part of its IFE.
Air Serbia is to trial Bluebox’s Blueview digital passenger services platform. Deployed on Airbus and ATR aircraft, Blueview will allow passengers to stream IFE content directly to their own devices.
Icelandair is launching new eSIM mobile data services as a ‘Powered by Breeze’ partner. The airline is offering Breeze eSIM mobile data bundles from eSIM Go, covering 150+ countries and regions.
In a Virtual Keynote at FTE APEX Asia Expo 2023, Rohit Talwar, CEO, Fast Future, shared exclusive insights into findings of the groundbreaking FTE/Fast Future Study on ‘Tomorrow’s Customer 2030’.
Icelandair is implementing electronic bag tags for passengers. The Passenger Solution from BAGTAG – a Strategic Partner of the FTE Baggage Innovation Working Group – will provide seamless baggage check-in.
Cyprus Airways has deployed AirFi’s wireless inflight entertainment across its fleet of Airbus aircraft, enabling passengers to access digital entertainment on their personal electronic devices.
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