KLM Royal Dutch Airlines is introducing new World Business Class seats onboard its entire Boeing 777-300 and 200 fleet. The broader seats have a sliding door designed to ensure greater comfort and privacy.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
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Find out more >>KLM Royal Dutch Airlines is introducing new World Business Class seats onboard its entire Boeing 777-300 and 200 fleet. The broader seats have a sliding door designed to ensure greater comfort and privacy.
British Airways is introducing holiday treats for customers this summer, including ice cream, seasonal menus and brand-new inflight entertainment as part of its ongoing commitment to the customer experience.
Japan Airlines (JAL) is trialling a clothing sharing service for travellers using JAL-operated flights. The aim is “to provide travel experiences involving less luggage and visualise environmental value”.
Singapore Airlines has extended free unlimited Wi-Fi access to all travellers in all cabin classes, including Premium Economy and Economy, empowering customers “to stay connected, entertained and productive”.
Wizz Air has launched a new loyalty programme – WIZZ Discount Club Light – available via the airline’s app or online. This aims to increase engagement from customers with “exclusive inflight discounts”.
Ethiopian Airlines is to offer high-speed inflight broadband onboard its upcoming A350-1000 aircraft, with GX Aviation provided by Inmarsat and selected through the Airbus Airspace Link HBCplus programme.
American Airlines is elevating its onboard CX with offerings designed to deliver “a consistent and connected inflight experience”. This includes new inflight meals, updated connectivity, and new entertainment options.
SAUDIA has signed an agreement for the installation of Astrova – Panasonic Avionics’ next-generation IFE seat-end solution – on up to 30 aircraft in its widebody fleet (12 Airbus A330s and 18 Boeing 777s).
Air France has launched its brand-new Business seat, with “the highest industry standards in comfort and onboard technology”. The seat features a sliding door that allows passengers to create a private space.
Japan Airlines has reached an agreement with Intelsat to upgrade about 50 Boeing 737s and 767s to the company’s 2Ku inflight connectivity solution “to offer more robust inflight connectivity for passengers”.
In this video interview, Tero Taskila, CEO of startup airline BEOND, shares the strategy for differentiating the carrier from others in the marketplace, as well as plans for a personalised passenger experience.
Jazeera Airways is enhancing the passenger experience and delivering critical business outcomes with the installation of Burrana’s innovative USB in-seat power solution on its Airbus A320 and A321 fleets.
Following the successful roll-out to easyJet’s EU and Swiss fleets, inflight technology provider AirFi has further deployed its portable streaming solution across the remainder of the airline’s fleet.
Wizz Air is launching an innovative, digitally-driven ancillary service offering mobile data bundles, utilising eSIM Go’s Powered by Breeze solution that requires little technical involvement from the Wizz Air team.
Emirates has enhanced inflight connectivity, so all passengers can enjoy some form of free connectivity once they sign up to Emirates Skywards. The airline will also offer high-speed broadband onboard 50 new Airbus A350s.
United is the first U.S. airline to support ‘Live Activities’ for iPhone, giving customers real-time access to their boarding pass, gate and seat number, and countdown clock to departure, without opening the United app.
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