The winners of the FTE Airline and Airport Pioneer Awards 2023 will be announced at a special presentation ceremony during FTE Global, taking place in Los Angeles on 19-21 September.
![The world’s most pioneering airlines and airports in 2023 – shortlists announced for FTE Pioneer Awards](https://www.futuretravelexperience.com/wp-content/uploads/2023/08/FTE-Pioneer-Awards-2023-nominees-01-768x403.jpg)
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>The winners of the FTE Airline and Airport Pioneer Awards 2023 will be announced at a special presentation ceremony during FTE Global, taking place in Los Angeles on 19-21 September.
International Airlines Group and Microsoft have signed the largest co-funded purchase agreement for Sustainable Aviation Fuel emissions reductions globally, where both parties are funding part of the cost.
Finnair will renew its Finnair Plus loyalty programme by introducing Avios as its new loyalty currency in early 2024. Partnering with IAG Loyalty to adopt Avios will enable members to receive extra rewards.
Lufthansa is enhancing its onboard offering with an expanded inflight service that will offer more choice, more entertainment and more sustainability in the future, as part of ongoing CX innovation efforts.
Cathay Pacific is introducing a contemporary range of plant-based dishes developed in collaboration with Hong Kong-based plant-forward restaurant, VEDA by Ovolo. The aim is to “bring memorable experiences”.
British Airways is showcasing seven stand-up comedy gigs from the Edinburgh Fringe festival throughout August. Spafax has enabled the carrier to showcase the content on its inflight entertainment system.
In this message, Justin Erbacci, CEO, Los Angeles World Airports, extends a personal invitation to attend FTE Global, co-located for the first time with APEX/IFSA Global EXPO in Los Angeles, September 19-21.
As part of the airline’s ‘Mission Next Gen Aircraft’, Air New Zealand has opened an Expression of Interest to airports with the aim of selecting a route for its commercial demonstrator aircraft from 2026.
Your FTE Global event experience could start during your flight to Los Angeles as Lufthansa is hosting the ‘Up & Beyond Event by FlyingLab’ on Flight LH452 from Munich (MUC) to Los Angeles (LAX) on 17 September.
Kristen Berndt, Senior Manager, Baggage Strategy & Innovation, United, explains the airline’s key efforts to streamline the passenger experience, better leverage data, and embrace emerging technologies.
AirJapan – ANA’s new brand for medium-haul international routes – will deploy the Blueview digital passenger services platform from Bluebox for onboard retail and inflight entertainment on its widebody fleet.
Air Canada has expanded its inflight entertainment offering with the addition of exclusive Apple TV+ original programming, continuing the airline’s programme of investment in the customer experience.
United is the first U.S. airline to add Braille to aircraft interiors, so travellers with visual disabilities can more easily navigate the cabin, “making the flying experience more inclusive and accessible”.
SAUDIA has unveiled a range of cutting-edge seat models for its upcoming fleet, and to retrofit its current fleet, as part of an array of innovative initiatives aimed at revolutionising the travel experience.
British Airways has doubled the content available for travellers to watch through its inflight entertainment system since the start of the year, enhancing CX with a wide range of brand-new content onboard.
SWISS has introduced free use of the internet for chat services such as WhatsApp on all long-haul flights. The new facility is available in all classes of travel, throughout the flight and with no data limit.
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