In this video interview, Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines and Head of Innovation, Digitalisation & Startup Engagement, FTE, shares plans for the reimagined FTE Hub.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>In this video interview, Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines and Head of Innovation, Digitalisation & Startup Engagement, FTE, shares plans for the reimagined FTE Hub.
In this video interview, Javed Malik, Chair of the Advisory Board, Ink Innovation, speaks to FTE about his role as a Captain of the reimagined FTE Hub, and the key 2024 themes of AI, Robotics and IoT.
Cathay and Lufthansa Systems have migrated the airline’s operations and business critical systems to the Global Aviation Cloud “to deliver enhanced value to customers faster and with improved performance”.
Air Canada is continuing to invest in comfort across its fleet of A321s and A320s, featuring a new cabin interior, new technologies and services such as Bluetooth audio and free high-speed connectivity.
Iberia is outfitting its A320neos with newly-launched Airbus L Bins. The new bins allow vertical loading of carry-on roller bags, meaning Iberia will enhance CX, increasing hand baggage capacity by 60%.
Air Corsica has selected Moment (an exhibitor at FTE APEX Asia Expo, 8-9 November 2023, Singapore) to install its inflight entertainment system, the Flymingo Box, onboard the airline’s fleet by end-2023.
United has announced the largest upgrade to its United Polaris business class experience in seven years, with new in-airport and onboard amenities designed to give customers “the best sleep in the sky”.
Working with local schools, autism groups and key stakeholders, Emirates and Dubai International Airport are improving the travel experience for neurodivergent passengers, facilitating ‘travel rehearsals’.
Oman Air and Branchspace have partnered on a new digital retailing platform for the airline. This includes a complete revamp of the airline’s mobile app and web portal, covering the end-to-end digital CX.
LOT Polish Airlines has selected RECARO Aircraft Seating as the exclusive seat supplier for its widebody fleet through 2030, with a “commitment to providing a luxurious and comfortable travel experience”.
Dutch low-cost carrier Transavia has begun a three-month trial of the AirFi box, which will enable passengers to access and buy inflight entertainment content and order food & beverages from their seats.
TUI Airline has implemented the SITA OptiClimb solution as part of its sustainability agenda to reduce emissions. This utilises Machine Learning as part of TUI’s commitment to “innovative technologies”.
airBaltic is developing its innovative loyalty programme – a collection of 10,000 non-fungible tokens (NFT) known as Planies. The new roadmap will bring exclusive travel benefits for Planies NFT holders.
Delta, Pittsburgh International Airport, Lufthansa, Fraport, United, Amsterdam Airport Schiphol and NEC were recognised in FTE Global 2023 Awards ceremony, which took place on 19 September in Los Angeles.
Vietnam Airlines has signed a two-year deal with AirFi to equip 37 of its Airbus A321s with wireless IFE and enable in-seat ordering for passengers, harmonising the passenger experience across its aircraft.
SWISS has completed the cabin layout for its A350-900s, which will be added to the fleet from 2025. This includes a larger Premium Economy Class and “a totally new and unparalleled air travel experience”.
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