REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Malaysia Airlines has signed a new partnership with Amadeus, which sees the airline deploy Amadeus Travel Ready. The solution digitalises and verifies travel documents at every stage of the journey, boosting efficiency.
Riyadh Air has signed two strategic partnerships with Saudi Coffee Company and Milaf Global Food Company, as part of its efforts to elevate the guest experience with genuine cultural touches.
Iberia continues to enhance its onboard dining experience. After revamping its long-haul menus, the airline is now updating its pre-order service available on all short and medium-haul flights.
Ahead of their participation at FTE Global 2025, Aena, Alaska Airlines, Vienna Airport, Gerald R. Ford Airport Authority, and Synaptic Aviation share their ‘Pilot Stories’ and the secrets to a successful innovation strategy.
MWAA, United, Publicis Sapient and Nagarro discuss how they are leveraging agentic AI – systems capable of autonomously taking actions in complex environments – to accelerate innovation and digital transformation.
Renowned as the “CES of Aviation”, the exhibition at FTE Global 2025 will be packed with the most innovative solutions, products and services to enhance end-to-end CX, business performance and sustainability.
International Airlines Group (IAG) has selected a record 29 startups to join the 2025 IAGi Accelerator. These companies will collaborate with IAG’s airlines on solutions capable of scaling across the aviation industry.
Riyadh Air has signed a global distribution agreement with Amadeus. This will provide Riyadh Air access to one of the largest global networks of travel sellers for modern, flexible, and customer-centric retailing.
Aer Lingus has unveiled a major refresh of its mobile app, as part of an extensive upgrade programme designed to transform the digital travel experience and become a leader in customer-centric travel innovation.
Qantas has collaborated with Australian brand July to launch next-gen trackable luggage through Apple’s Find My network or Google’s Find Hub. This is part of the airline’s efforts to enhance the digital travel experience.
JetBlue has announced the launch of TrueBlue Travel – its reimagined consumer travel booking platform, which is described as a major step forward in the airline’s “mission to make loyalty more meaningful”.
Iberia has launched a new tech-focused subsidiary. Iberia Tech consolidates a new strategic pillar for Iberia Group in the field of digital transformation and is responsible for providing cutting-edge tech solutions.
Korean Air is introducing Premium Class on its newly retrofitted Boeing 777-300ER fleet, with completely redesigned cabins, bringing them in line with the airline’s latest aircraft interiors and onboard technology.
Brazilian LCC GOL is partnering with CellPoint Digital to launch multiple digital and mobile payment methods, beginning with Apple Pay, Google Pay and Mercado Pago, with more payment options coming soon.
CVG, Lufthansa Industry Solutions, ADR, Fraport, and DataArt discuss the transformative potential of agentic AI to act autonomously in dynamic environments and the ultimate move towards Artificial General Intelligence.
The winners of the FTE Global Airline and Airport Operators Pioneer Awards 2025 will be announced at a special presentation ceremony during FTE Global, taking place in Long Beach, California, on 9 to 11 September.
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