Etihad Airways has launched the first commercial flight of its all-new A321LR. The latest cabin innovation is designed to deliver the same elevated service and attention to detail as its widebody experience.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Etihad Airways has launched the first commercial flight of its all-new A321LR. The latest cabin innovation is designed to deliver the same elevated service and attention to detail as its widebody experience.

Singapore Airlines and Garuda Indonesia are strengthening their longstanding cooperation, with the launch of enhanced product offerings and customer benefits, including reciprocal lounge access.

Frontier Airlines has announced a new travel flexibility benefit – Disruption Assistance for Any Reason. This industry-first product – powered by HTS, Hopper’s B2B division – enhances customer experience.

Qatar Airways has completed its Starlink installation programme on 54 Boeing 777 aircraft, as it aims to deliver the fastest, most seamless inflight connectivity. The airline is now equipping its Airbus A350 fleet.

Etihad and Azul have launched a frequent flyer partnership agreement. This enables members of Etihad Guest and the Azul Fidelidade programme to earn and redeem their respective loyalty currency on either carrier.

Air New Zealand is working with OpenAI to expand its use of artificial intelligence, aiming to boost efficiency and enhance CX. Implementation of the technology is already driving smarter, faster decisions.

American Airlines is the first carrier to pilot One Stop Security in the U.S. for seamless connections. This allows customers travelling from LHR and connecting through DFW to clear U.S. Customs at the arrival gate.

All Nippon Airways has selected Lido Flight 4D, the most advanced flight planning solution from Lufthansa Systems, as the airline reinforces its focus on stability and cost efficiency through next-generation aviation IT.

Air France has teamed up with chef mixologist Matthias Giroud to design a new collection of alcoholic and non-alcoholic cocktails, served exclusively in the La Première cabin for an enhanced customer experience.

In this report from APEX FTE Dublin 2025, discover how YVR, Aer Lingus, and Aeroporti di Roma are shaping the future of travel by blending cutting-edge tech with human connection to deliver a truly unique CX.

A key session at the recent APEX FTE Dublin 2025 event focused on ‘Advanced approaches to Modern Airline Retailing and Offer & Order management’, featuring Lufthansa Group, Air France-KLM and Threedot.

Riyadh Air has signed a strategic partnership with Almatar to integrate modern retailing capabilities. The aim is to deliver dynamic travel experiences through real-time pricing, personalised offers, and more.

Delta Air Lines is elevating its onboard experience in celebration of its Centennial year, with several enhanced food and beverage offerings now being introduced to provide travellers with a taste of summer.

The Singapore Airlines (SIA) Group and Mandai Wildlife Group have launched a three-year strategic partnership aimed at enhancing Singapore’s appeal as a destination and co-creating customer experiences.

Air France is elevating its inflight dining experience with exclusive dishes by Michelin-starred chefs Daniel Boulud, Dominique Crenn, and Laurent Le Daniel, focusing on seasonal French cuisine and sustainability.

Aeromexico has announced the installation of advanced inflight connectivity from Viasat on its Embraer E190 fleet. Viasat will integrate high-speed satellite connectivity via its global Ka-band network.
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