REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Singapore Airlines has partnered with PressReader to enhance the customer experience with a curated selection of over 1,400 international digital newspapers and magazines in 32 content categories.
SkyTeam â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is embracing digital tech with a Loyalty Benefits Calculator, so customers can quickly see which benefits apply across their journey.
Air Canada has implemented a next-generation airline operation solution from Lufthansa Systems, which is designed to enhance operational efficiency and CX by improving punctuality and reliability.
Emirates continues to expand its portfolio of vegan cuisine by workshopping new dishes made with innovative ingredients. Vegan options are available to order onboard, as well as in Emirates lounges.
FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.
Delta has introduced Delta Concierge, an AI-powered digital tool bringing advanced capabilities to its Fly Delta app. Delta Concierge uses Generative AI to create seamless and personalised experiences.
United Airlines â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â has announced an accelerated timeline for the introduction of Starlink connectivity for âgame-changing IFE experiencesâ.
Turkish Airlines â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â has introduced a new Business Class amenity kit collection, known as the âUNESCO TĂźrkiye Seriesâ, on select flights.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
Air India has introduced WiFi internet connectivity services onboard domestic and international flights operated with the Airbus A350, Boeing 787-9 and select Airbus A321neo aircraft for an enhanced CX.
airBaltic has conducted a certification test flight of SpaceXâs Starlink high-speed internet aboard an Airbus A220-300. The airline expects to begin installing Starlink on its fleet in Q1 2025.
United â a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG â has integrated Appleâs new Share Item Location feature for AirTag into its app, so customers can access their bagâs precise location.
Brussels Airlines is introducing a new gastronomic experience for long-haul Business Class passengers from January 2025. The menu has been carefully concocted by Michelin-starred chef Arabelle Meirlaen.
Emirates is spreading Christmas cheer for travellers throughout December, with traditional treats and festive fare available across its international lounges and onboard, with festive inflight entertainment.
Air France has introduced new comfort kits onboard its long-haul flights in the La Première, Business, and Premium cabins. The comfort kits are âcarefully designed to meet the needs of each passengerâ.
Aer Lingus â a Partner of the FTE Baggage Innovation Working Group â has enabled Appleâs Find My Share Item Location feature. The feature is designed to enhance CX by helping quickly locate lost or delayed bags.
Air Canada is to rollout fast, free streaming-quality WiFi. Beginning in May 2025, this complimentary service will be available to Aeroplan members on WiFi-equipped aircraft as part of a customer-focused plan.
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