REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
American Airlines is starting the new year with bold updates designed to make every journey more enjoyable. Innovative beverage options and refreshed menus aim to further elevate the inflight experience.
Qatar Airways has become the first carrier to enable the Boeing 787-8 with Starlink connectivity. The airline has also equipped its entire Airbus A350 fleet with Starlink, enabling uninterrupted streaming, video calls, and more.
LOT Polish Airlines has unveiled a new Boeing 737 MAX 8 cabin interior inspired by Poland’s natural landscapes. The new interior design forms part of a cohesive strategy to deliver “an exceptional passenger experience”.
In this video interview at APEX FTE Asia Expo 2025, Bernadette Berger, Director of Innovation, shares how Alaska Airlines is leveraging AI, digital and automation to revolutionise ramp operations, and much more.
American Airlines is launching free high-speed WiFi. AAdvantage members will enjoy free connectivity – powered by Viasat and Intelsat, and sponsored by AT&T – “setting the standard for connectivity in the skies”.
With the end of 2025 fast approaching, here Future Travel Experience highlights some of our most popular original content from each of the last 12 months – from robotics and AI to inflight innovation, and much more.
At the recent APEX FTE Asia Expo 2025, Jan Takacs, Head of Design & UX, AirAsia MOVE, delivered an insightful keynote on how AirAsia’s new travel platform is fundamentally reshaping the online travel agent (OTA) space.
Riyadh Air and Huawei are partnering to deliver seamless, data-driven and engaging travel experiences. The focus is on next-gen digital solutions in marketing, loyalty, cloud and AI to shape the future of travel.
Delta Air Lines has installed fast, free Delta Sync Wi-Fi on its 1,000th aircraft, as it continues its journey to deliver a premium, connected and more personalised experience to every customer, on every flight.
Korean Air, alongside Asiana Airlines, Jin Air, Air Busan and Air Seoul, is introducing Starlink high-speed inflight WiFi to its entire fleet. The initiative aims to significantly elevate the passenger and crew experience.
In this video interview at APEX FTE Asia Expo 2025, Samson Arega Bekele, Group Vice President Customer Experience, shares how Ethiopian Airlines is innovating to enhance end-to-end CX, and much more.
Lufthansa and Munich Airport are now part of the global Hidden Disabilities Sunflower program. The aim of the program is to give people with invisible disabilities greater visibility, understanding, and support.
Ryanair and CarTrawler have entered into a new car rental partnership. Customers can enjoy exclusive rates, top-tier car rental options, and a fully integrated booking experience through Ryanair’s website and app.
United Airlines and Travelport have entered into a strategic relationship that represents a new model of collaboration between an airline and a multi-source content provider, enabling new capabilities and functionality.
Air France is enhancing its La Première service with new refined menus created by triple-Michelin-starred chef Anne-Sophie Pic, showcasing French gastronomic excellence in the airline’s most exclusive cabin.
Emirates’ retrofit programme has entered its next phase. Starting from August 2026, the airline will introduce a host of new onboard products, alongside a next-generation, fully immersive inflight entertainment system.
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