REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Japan Airlines is refreshing its international inflight dining, featuring menus by top Japanese chefs, RED U-35 talent, and an expanded premium beverage selection, enhancing the onboard experience across all classes.
Virgin Australia will continue offering Pets in Cabin services on eligible domestic flights, expanding to Adelaide and Launceston, after celebrating its 1,000th pet onboard and meeting strong demand from travellers with small pets.
Finnair has introduced a new soundscape by Finnish composer Lauri Porra, enhancing the passenger journey from booking to landing with music inspired by Finnishness, travel emotions, and a sense of calm adventure.
ZIPAIR has become Asia’s first airline to operate commercial flights with SpaceX’s Starlink, offering passengers free high-speed inflight connectivity while enabling onboard service systems and digital operations.
American Airlines is expanding digital self-service options for checked baggage, enabling prepayment at booking, automated refunds and faster bag drop via kiosks to streamline the airport journey.
Southwest Airlines is upgrading its inflight connectivity with SpaceX’s Starlink, offering next-gen WiFi for seamless streaming, gaming, and work. The technology will be available on more than 300 aircraft in 2026.
Delta’s newest A321neos will feature an expanded Delta First cabin with 44 seats. This unique, limited-time configuration aims to offer passengers increased premium seating and a refreshed onboard experience.
IndiGo has signed a five-year agreement with West Entertainment to provide IFE for its new A321XLR fleet. The service will offer a curated selection of content for travellers directly on their devices during long-haul flights.
Air Cambodia has partnered with AirFi to deliver wireless streaming IFE across its fleet. The new service enables travellers to access a range of content directly on their devices, as part of the airline’s modernisation strategy.
Vantage Group, Iberia, Threedot, MUC, Icelandair, LHR, LOT Polish Airlines, AMS, Kinetic Consultancy, FRA and KEF share their insights into the key trends and technologies that will shape ancillary & retailing strategies in 2026 and beyond.
We are delighted to announce that aviation media and events leader Max Gosney has joined FTE as our new Managing Director, bringing 15 years’ industry expertise and a track record in shaping aviation dialogue and innovation.
American Airlines is celebrating its 100th anniversary with centennial-themed inflight dining, reimagining 1920s-inspired flavours for today’s premium cabins as part of a wider programme marking a century of flight.
Riyadh Air and Mastercard have announced a strategic partnership to deliver a digitally native travel and payments ecosystem, spanning consumer rewards, premium airport experiences and next-gen payment innovation.
Qantas has launched Economy Plus onboard its 737, A321XLR, and A220 aircraft. From mid-2026, this will expand to the airline’s A330 fleet, combining extra legroom with priority boarding and overhead baggage space.
China Airlines is elevating the inflight experience through a new partnership with Stellar Entertainment, introducing Disney+ onboard, refreshed premium content and a more intuitive entertainment catalogue.
Lufthansa is investing in its largest fleet renewal, modernising cabins across its Boeing 747-8, Airbus A350, and A380 aircraft. Starting in 2026, the A380 will feature new Business Class seats offering enhanced comfort.
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