A study from Accenture has found that many airline executives feel they are falling short in their bids to improve the passenger experience.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
A study from Accenture has found that many airline executives feel they are falling short in their bids to improve the passenger experience.

Hawaiian Airlines has announced it is working with Bluebox Avionics to offer iPad Pros in the Premium Cabin on its Airbus A330s.

KLM has released a new Media App for tablets and smartphones so passengers can download newspapers and magazines to read in-flight.

Austrian Airlines will introduce a premium economy class on all long-haul flights as part of the ‘Next Level Austrian’ project.

Air France-KLM has agreed a deal with Gogo to bring the 2Ku connectivity service to its long-haul aircraft over the next three years.

SAS Scandinavian Airlines has announced that it will be bringing ViaSat’s high-speed Wi-Fi to its short and medium haul aircraft.

Jet Airways has launched its new wireless IFE system, which allows passengers to stream a wide variety of content on their own devices.

Finnair will be bringing ViaSat’s high-speed internet to its short-haul Airbus A320 fleet, starting in May 2017.

Saudia will be bringing the SKYfi Club wireless in-flight entertainment platform to its A330 and A320 aircraft.

FTE speaks to Alaska Airlines’ Matthew Coder about how the airline is empowering crew members with mobile apps. Staff are able to access information in-flight, which can improve passenger experience.

Honeywell has received the final certification from Inmarsat for its JetWave hardware, having already received certification from the FAA and EASA.

APEX’s Joe Leader, Brian Richardson and Michael Childers offer their thoughts on the future relationship between technology and the passenger experience.

FTE speaks to Virgin Australia’s Ben Asmar, tangerine’s Matt Round and PriestmanGoode’s Paul Priestman to find out how they think premium cabin design will continue to evolve.

Air New Zealand has announced that it will be investing $100 million in improving both new and existing 787-9s and 777-300s.

Boeing has announced that it is using its new vCabin tool to test a range of interactive technologies that could revolutionise the aircraft cabin.

Delta has announced that it will be bringing private ‘Delta One’ suites featuring sliding doors to its business class travellers in 2017.
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