FTE explores how Delta, Lufthansa, Air NZ, Philippine Airlines and Japan Airlines are empowering crew to enhance the in-flight experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE explores how Delta, Lufthansa, Air NZ, Philippine Airlines and Japan Airlines are empowering crew to enhance the in-flight experience.
Singapore Airlines’ Yung Han Ng, SITAONAIR’s David Lavorel and Valour Consultancy’s Craig Foster consider the benefits of open platforms and common standards.
KLM has announced that the “Anytime For You” service will be introduced on flights to and from Bangkok in October 2017.
easyJet has launched the “Flybrary” initiative to help improve the flying experience for younger travellers and to promote reading for pleasure.
Air China will equip its new Airbus A350 aircraft with in-flight entertainment and connectivity (IFEC) solutions from Panasonic Avionics Corporation.
EL AL Israel Airlines has announced the acquisition of 16 new Dreamliner aircraft with an investment of over $1.25 billion. The first of 16 Boeing Dreamliner 787’s will join EL AL’s renewed fleet in August 2017.
Airbus has revealed the latest addition to its Airspace family – the A320. The A320 will not only share common cockpit ergonomics with the wide-bodies, but will also have a common cabin design language and the latest technology.
Lufthansa will provide its 20,000 flight attendants with iPad minis, as part of a major digital transformation programme.
The “New Nordic by SAS” food concept is inspired by the Nordic food philosophy, where local, seasonal ingredients are key.
Air France is innovating with its entertainment programme to make travelling fun for children and stress-free for parents.
ViaSat has announced the successful launch of its ViaSat-2 satellite aboard an Arianespace Ariane 5 ECA launch vehicle.
Avi Mannis, Hawaiian Airlines’ SVP of Marketing, discusses the new A321neo cabins and the carrier’s end-to-end customer experience plans.
Flight attendants are using handheld devices and big data to provide the most loyal customers with a more personalised onboard experience.
Using HoloLens, data such as a customer’s preferred meal and drinks choice, onward travel plans and loyalty membership details could be displayed.
Air Canada has announced that its leisure airline, Air Canada Rouge, has begun offering high-speed in-flight Wi-Fi onboard its Airbus A319s.
Inmarsat has celebrated the successful launch of the fourth, high-speed broadband communications satellite in its Global Xpress (GX) constellation.
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