Montréal-Trudeau has become the first airport in North America to offer passengers self-service bag drop facilities.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Montréal-Trudeau has become the first airport in North America to offer passengers self-service bag drop facilities.
In the second instalment of our four-part report on the highly successful FTE Asia ‘Unconference’ sessions, we round-up the key findings from the self-tagging and bag drop workshop.
The first stage of Edmonton International Airport’s (EIA) new baggage handling system has been completed as part of the ongoing ‘Expansion 2012’ project.
Armando Brunini, Managing Director, Aeroporto di Bologna, outlined the airport’s plans for common bag drop in an exclusive interview with FTE’s Ross Falconer.
Bangalore Airport’s Sridhar.C.K, Senior Manager – Terminal Operations, discusses the airport’s future plans, including self-tagging and bag drop.
Bangalore International Airport has become the first airport in India to receive Baggage Improvement Programme certification from IATA.
With the rollout of Qantas’ Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
Innovation is a key part of the Amsterdam Airport Schiphol strategy – a strategy geared towards accelerating the travel process, based largely on common use.
Hawaiian Airlines is redesigning its check-in process at Honolulu International Airport in an innovative project to improve the passenger experience.
Los Angeles International Airport has unveiled a new baggage screening system to enhance security and baggage processing and improve the passenger experience.
Austin-Bergstrom International Airport has become the first airport in the US to trial self-tagging.
As an example of what you can expect at the inaugural Future Travel Experience event, we have an exclusive video presentation from Jetstar Airways’ Stephen Tame.
As befits the nature of the record-breaking ‘Oasis of the Seas’ cruise ship, Royal Caribbean Cruises must provide world-class baggage and passenger processing.
Developing a consistent airport product for use by several airlines has numerous benefits, not least for the delivery of an efficient baggage handling process.
Check-in 2010 will see a keynote presentation from Todd Grace, Strategy Manager – Airports, Air New Zealand, addressing the airline’s experiences of the value of a self-service strategy. He believes that the writing is very clearly on the wall that the days of the traditional check-in experience are numbered, as he explained to Ross Falconer.
Malaysia Airports will host the inaugural Check-in Asia conference and exhibition at the Pan Pacific, Kuala Lumpur, on 24-26 November 2010 – a new check-in forum specifically for the Asia Pacific region. Kuala Lumpur International Airport (KLIA) is also one of the first Asia Pacific airports to become 100% BCBP (bar coded boarding pass) capable […]
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