Iberia has been recognised by IATA for its ongoing efforts to improve baggage handling at Madrid-Barajas Airport as part of the Baggage Improvement Programme.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Iberia has been recognised by IATA for its ongoing efforts to improve baggage handling at Madrid-Barajas Airport as part of the Baggage Improvement Programme.
In an interview with FTE, Thierry Antinori, Executive VP for Passenger Sales Worldwide, Emirates, outlined some of the airline’s initiatives on the ground to improve the passenger experience.
Alaska Airlines and Seattle-Tacoma International Airport have partnered on a new self-tagging project, allowing passengers to print and attach their own bag tags.
Abu Dhabi Airports Company has installed a new offsite check-in facility, allowing more passengers to check-in and print their bag tags before arriving at the airport.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Daniel Skjeldam, CCO, Norwegian outlined to FTE how the airline’s new self-service bag drop has performed since implementation and where it will be rolled-out next.
Montréal-Trudeau has become the first airport in North America to offer passengers self-service bag drop facilities.
In the second instalment of our four-part report on the highly successful FTE Asia ‘Unconference’ sessions, we round-up the key findings from the self-tagging and bag drop workshop.
The first stage of Edmonton International Airport’s (EIA) new baggage handling system has been completed as part of the ongoing ‘Expansion 2012’ project.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Armando Brunini, Managing Director, Aeroporto di Bologna, outlined the airport’s plans for common bag drop in an exclusive interview with FTE’s Ross Falconer.
Bangalore Airport’s Sridhar.C.K, Senior Manager – Terminal Operations, discusses the airport’s future plans, including self-tagging and bag drop.
Emirates’ new baggage delivery service at Dubai International Airport allows passengers to have their baggage collected and delivered directly to them.
Paris-Orly Airport has introduced an innovative two-step self-service bag drop, which allows passengers to check-in their bag in just 30 seconds.
Passengers travelling from Italy’s Bologna Airport will be able to check-in and drop off their bags at a fully automated self-service kiosk from next September.
As airports search for new ways to expedite baggage processing, self-service bag drop is emerging as a practical option to simplify the airport experience.
Bangalore International Airport has become the first airport in India to receive Baggage Improvement Programme certification from IATA.
With the rollout of Qantas’ Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
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