REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Austin-Bergstrom International Airport has completed a new Outbound Baggage Handling System, enhancing efficiency in a major upgrade to baggage processing as part of the ‘Journey With AUS Expansion Program’.
Melbourne Airport is to install more than 70 next-generation Amadeus Seamless Bag Drop S7 Air and S7 Air Hybrid units as part of its drive to provide a seamless experience for travellers, with increased accessibility.
Learn about the exciting plans in place for the FTE Baggage Innovation Working Group in 2026. Among the schedule of in-person meetings are events hosted by GOAA and Heathrow, plus POCs, networking, tours and much more.
Melbourne Airport is testing a new hi-tech baggage system supplied by BEUMER Group, which will double the capacity of the existing system and provide real-time tracking of bags when it comes online in March.
Australia’s Sunshine Coast Airport has announced Elenium Automation as the supplier of its new cutting-edge check-in technology to be incorporated into the recently announced terminal redevelopment.
JetBlue is boosting the baggage experience with a new app offering real-time status updates, plus the option to securely share Apple AirTag or Find My accessory locations placed inside checked luggage.
In this video interview, Andy Miller, Head of Baggage, discusses Heathrow’s current baggage POC, the newly launched BOOST White Paper that introduces a collective vision to transform baggage handling, and much more.
Aena and BagID are to customise and implement a groundbreaking digital baggage solution across Spanish airports. This follows BagID’s successful participation in the Aena Ventures Accelerator Program.
Lufthansa is expanding its innovative baggage collection and check-in service for passengers in cooperation with technology partner Airportr. Passengers can have their bags collected from their home or hotel.
At the recent co-located APEX FTE EMEA and Ancillary & Retailing events, AMS, Avinor, BRU, LHR, and ICN launched a new BOOST White Paper with a collective vision to transform baggage handling into a model of innovation.
Alaska Airlines Director of Innovation Bernadette Berger unveiled a transformative new vision for airport gate experiences in a compelling keynote at the FTE World Innovation Summit on 15 May 2025.
Journey Robotics is Emerging Technology Showcase Sponsor of the FTE World Innovation Summit. In this interview, its CEO Reeg Allen discusses transforming baggage handling through robotics and automation.
American Airlines is partnering with U.S. CBP, Brock Solutions, BagCheck and Sydney Airport on a ground-breaking program to pilot International Remote Baggage Screening for a reimagined customer experience.
Ink Innovation has entered a partnership to make BAGTAG’s platform available to all airlines using its systems, making it easy for airlines to implement digital baggage tagging within their check-in flows.
KLM has integrated the Apple AirTag location feature to digitally support baggage tracking. Customers can securely share the location of their AirTag or Find My network accessory for an enhanced CX.
Schiphol Group in collaboration with KLM is deploying a new electric, self-driving baggage vehicle from Aurrigo International to help optimise the separation of passenger baggage with long transfer times.
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