The new partnership will allow SWISS passengers departing from Geneva Airport to have their baggage collected at home through the AirPortr service.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The new partnership will allow SWISS passengers departing from Geneva Airport to have their baggage collected at home through the AirPortr service.
We are delighted to announce that Andrew Price has joined Future Travel Experience (FTE) as our first Head of Baggage Transformation.
The new partnership will enable passengers travelling in all classes to pre-book an at-home baggage collection slot for departing flights.
Last week FTE hosted the first FTE Baggage Innovation Working Groups, delivered with the support of our Strategic Partners Airportr and BagsID Network.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Riga Airport has introduced four new self-service baggage drop-off points as part of its focus on state-of-the-art automated solutions in passenger service.
Play your part in transforming the baggage experience and build upon ideas forged by senior executives at PIT, Wizz Air, BIAL, AirAsia, Virgin Atlantic and more.
British Airways has teamed up with AirPortr to develop new fast bag drop areas for passengers travelling through London Heathrow’s Terminal 5.
The second phase of the FTE APEX Business Model Transformation Think Tank was presented last week during FTE APEX Virtual Expo 2021.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Passengers travelling from Abu Dhabi Airport can now check in their bags, pick their seat and collect their boarding pass and luggage tags from their home.
The new ultraviolet disinfection system at Kuala Lumpur International Airport will automatically disinfect baggage as it passes through the conveyor belt.
Submit your ideas to help us redefine key areas of the end-to-end travel experience, and drive the industry’s business transformation forward.
Additional touchless bag drop kiosks will be installed across DFW International Airport, allowing customers to drop their bags using facial recognition.
The trial, launched in partnership with KLM Ground Services and Smart Airport Systems, aims to assess the safety and efficiency of autonomous vehicles.
The key recommendations from the FTE APEX Business Model Transformation Think Tank were unveiled during this week’s Virtual Expo.
Lufthansa Group has launched a new contactless system for passengers to report delayed baggage, avoiding long queues at busy baggage service counters.
Spirit Airlines is introducing biometric check-in which would reduce face-to-face interactions between airline staff and passengers.
Get Future Travel Experience news & updates sent to your inbox
Dont remind me again X Close
