REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Gerald R. Ford International Airport has unveiled $135m in terminal enhancements, including an advanced baggage system, boosting processing capacity to nearly 1,000 bags per hour and improving passenger flow.
VINCI Airports is expanding baggage-free travel options, with passengers at Edinburgh and Budapest able to check-in luggage away from the terminal and enjoy a smoother journey to the airport.
When baggage scan uploads began failing at a US airport, strong cellular coverage wasn’t the problem. Network performance data revealed peak-time congestion and highlighted how switching providers and increasing bandwidth could improve aircraft turn times.
Edinburgh Airport, easyJet and Airportr have partnered to offer home baggage collection, enabling passengers to skip bag drop while supporting greater operational efficiency and a more seamless travel experience.
AI, robotics and automation are reshaping the baggage journey. In this interview, Allen Yuarata, Director, Terminal | Baggage & Groundside Services, Vancouver Airport Authority, shares his vision for scaling baggage innovation.
International Airlines Group is investing in wearable robotics company Verve Motion to trial aviation-specific exosuits for baggage handlers, aiming to improve worker safety, operational resilience and ground handling.
In this video interview at APEX FTE EMEA and Ancillary & Retailing 2026, nlmtd, NRT, ICN, BRU and LHR discuss the expansion of the BOOST baggage innovation programme, including the launch of its Asia Cluster, and much more.
In a series of interviews, we explore the innovations shaping the future of airport operations and customer experience, from smarter baggage handling to seamless biometric integration, robotics and autonomous vehicles, and much more.
On 16 March 2026, members of the FTE Digital, Innovation & Startup Hub and FTE Baggage Innovation Working Group gathered in London for a Heathrow-hosted FTE Communities Live Day, featuring inspiration-filled sessions, and much more.
SAS is introducing Share Item Location in Find Hub, offering travellers real-time location sharing for their tagged items. This innovative feature provides travellers with more control and accelerates baggage recovery.
On 16 March 2026, members of the FTE Digital, Innovation & Startup Hub and FTE Baggage Innovation Working Group gathered in London for a Heathrow-hosted FTE Communities Live Day, featuring inspiration-filled sessions, and much more.
SAS is introducing Share Item Location in Find Hub, offering travellers real-time location sharing for their tagged items. This innovative feature provides travellers with more control and accelerates baggage recovery.
On 9-11 February 2026, the FTE Baggage Innovation Working Group gathered in Orlando for three days of inspiration-filled sessions, collaborative discussions, valuable networking, and exclusive tours, hosted by Orlando International Airport.
Sunshine Coast Airport has launched a cutting-edge outbound baggage facility as part of its $170m terminal transformation. The new system enhances baggage handling capacity, security, and operational efficiency.
Our comprehensive focus on the key baggage trends set to shape the industry in 2026 and beyond features compelling insights from FTE Baggage Innovation Working Group (BIWG) Captains and a wide selection of BIWG Partners.
In this video interview at APEX FTE Asia Expo 2025, Bernadette Berger, Director of Innovation, shares how Alaska Airlines is leveraging AI, digital and automation to revolutionise ramp operations, and much more.
Heathrow has announced plans to invest £1.3 billion in infrastructure in 2026, enhancing CX and operational efficiency. Plans include a revamp of Terminal 4, a new dedicated baggage system for Terminal 2, and much more.
Austin-Bergstrom International Airport has completed a new Outbound Baggage Handling System, enhancing efficiency in a major upgrade to baggage processing as part of the ‘Journey With AUS Expansion Program’.
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