Delta customers at LAX, LGA and JFK now have a quicker way to move through the airport. Delta Digital ID provides a seamless, hands-free way to navigate the airport, using biometric facial matching.
![Delta expands Digital ID program to LAX, LGA and JFK for touchless airport experience](https://www.futuretravelexperience.com/wp-content/uploads/2023/12/Delta-Digital-ID-768x403.jpg)
Delta customers at LAX, LGA and JFK now have a quicker way to move through the airport. Delta Digital ID provides a seamless, hands-free way to navigate the airport, using biometric facial matching.
FTE Global 2023 included the Biometrics & Digital Identity Summit, which explored dynamic approaches to advancing digital identity, featuring MIA, United, Fraport, TSA, CBP, Star Alliance & more.
Etihad has become one of the first airlines to use AI to enhance safety management systems. This strategic move signifies its commitment to enhancing safety protocols through cutting-edge technology.
In this video interview, Ursula Silling, CEO, Branchspace, shares her perspective on new ideas and opportunities to enhance e-commerce and retail in air transport, and the new partnership with Oman Air.
Pegasus Airlines is establishing a Technology Innovation Lab in Silicon Valley to secure its digitalisation journey. The focus is on AI, mobile capabilities, self-service, and other cutting-edge tech.
Honolulu Airport has adopted the biometric-enabled SITA Smart Path to support U.S. CBP in fulfilling biometric passenger screening on exit from the U.S. and deliver a “fast and efficient experience”.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Air Serbia is to trial Bluebox’s Blueview digital passenger services platform. Deployed on Airbus and ATR aircraft, Blueview will allow passengers to stream IFE content directly to their own devices.
JFKIAT – the operator of Terminal 4 at JFK International Airport – is deploying Synect’s ReadySeeGo® solution to optimise passenger flow, capacity and automation at the terminal’s security checkpoints.
Marabu OÜ, a new startup leisure airline, has signed an agreement with Ink Innovation, which will see the travel technology company provide its departure control (Ink DCS) and web check-in solutions.
Digitally-native new airline Riyadh Air has signed a contract to implement an integrated operational suite from Lufthansa Systems, as it aims to unlock digital leadership in aviation sustainability.
Marabu OÜ, a new startup leisure airline, has signed an agreement with Ink Innovation, which will see the travel technology company provide its departure control (Ink DCS) and web check-in solutions.
Digitally-native new airline Riyadh Air has signed a contract to implement an integrated operational suite from Lufthansa Systems, as it aims to unlock digital leadership in aviation sustainability.
Guam International Airport has selected Collins Aerospace to provide ARINC airport solutions to help streamline passenger processing and reduce airport congestion, while strengthening identity verification.
As part of its strategy to streamline flight operations by leveraging the latest technologies, Uzbekistan Airways has signed up to deploy SITA Mission Watch. The solution will drive greater efficiency.
Alaska is the first airline to enable customers to make inflight purchases with a simple tap from their iPhone or Apple Watch to pay with Apple Pay, other digital wallet, or contactless credit or debit card.
Changi Airport (a Headline Partner of FTE APEX Asia Expo, 8-9 November 2023, Singapore) has fully reopened Terminal 2, following 3.5 years of expansion to “elevate the Changi Experience to new heights”.
As part of its focus on digitally-enabled journeys and innovation, Emirates is now offering its inflight meal pre-ordering service across 92 routes. This adds to existing AI-enabled customer preference tools.
Los Angeles World Airports has partnered with Airport Dimensions, Servy, and Unibail-Rodamco-Westfield to bring a new level personalisation to digital retail and F&B ordering at Los Angeles International Airport.
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